Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Mia Willis

Irving,TX

Summary

Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Outgoing and experienced managing seating, reservations and events. Skilled at creating welcoming atmosphere when attending to guests.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier Team Lead

Panera Bread
07.2023 - Current
  • Communicated with customers and team members to solve problems.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Assisted customers by answering questions and fulfilling requests.
  • Processed both cash and card purchases and returns.
  • Quickly and accurately counted drawers at start and end of each shift.

Host

Dragonfly Lean Cuisine
05.2023 - 07.2023
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Sort Associate

Amazon
06.2022 - 08.2022
  • Used hand-held scanner to enter data product information.
  • Used hand-held scanners to sort items into specific categories.
  • Stacked items according to weights, sizes, types, and picking priorities.
  • Worked collaboratively with colleagues in fast-paced environment to meet tight deadlines for sorting.

Lifeguard

Six Flags Over Texas
06.2021 - 09.2021
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.

Education

Bachelor of Science - Diagnostic Medical Sonography

University of North Texas
Denton, TX
05.2026

Skills

  • Special Assignments
  • Employee Scheduling
  • Meeting Quotas
  • Special Requests
  • Total Sales Reconciliation
  • fast learning
  • communication

Certification

Barbicide certificate

Microsoft Software editing certificate

Languages

Spanish
Professional Working
English
Native or Bilingual

Timeline

Cashier Team Lead

Panera Bread
07.2023 - Current

Host

Dragonfly Lean Cuisine
05.2023 - 07.2023

Sort Associate

Amazon
06.2022 - 08.2022

Lifeguard

Six Flags Over Texas
06.2021 - 09.2021

Bachelor of Science - Diagnostic Medical Sonography

University of North Texas

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Mia Willis