Mia Cruikshank
Land O Lakes,FL
Summary
Detail-oriented and dedicated Administrative Assistant with a proven track record of delivering exceptional customer service in dynamic, fast-paced environments. Recognized for keen attention to detail and strong decision-making abilities, effectively managing multiple concurrent tasks with ease. A self-motivated professional thriving in both independent and collaborative settings, consistently contributing to team success and operational efficiency. Committed to enhancing organizational effectiveness through proactive support and streamlined processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Ferrovial
Tampa, FL
10.2024 - Current
- Managed scheduling and coordination of meetings for senior management.
- Developed and maintained comprehensive filing systems for confidential documents.
- Assisted with preparation of reports and presentations for internal stakeholders.
- Streamlined office processes to enhance communication among departments.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Crew Member/ Trainer
Wendy's
Land O' Lakes, FL
10.2020 - 08.2021
- Performed personnel activities such as supervising and training employees.
- Communicated with customers regarding order, comments, and complaints.
- Trained new crew members on operational procedures and customer service standards.
- Oversaw daily workflows to ensure efficient team performance and adherence to quality standards.
Education
HIGH SCHOOL DIPLOMA -
Land O' Lakes Christian School
Land O’ Lakes, FLAssociate of Arts - Mechanical Engineering
Pasco-Hernando State College
New Port Richey, FL05-2026
Computer Programming Specialist - Mechanical Engineering
Pasco-Hernando State College
New Port Richey, FL05-2026
Skills
- Problem Solving
- Communication
- Time management
- Teamwork
- Interpersonal communication
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Office Suite
Certification
- Keyboarding Certification
- Music Theory Accreditation
- National Honors for Academics
LANGUAGE
ENGLISH (native)
Awards & Honors
- President’s Honors List, Pasco-Hernando State College (3 Semesters)
- Outstanding Student in Computer Programming Award, PHSC IT Department (2025)
- Phi Theta Kappa Honor Society, Alpha Zeta Chapter (Inducted 2024)
Timeline
Administrative Assistant
Ferrovial
10.2024 - Current
Crew Member/ Trainer
Wendy's
10.2020 - 08.2021
HIGH SCHOOL DIPLOMA -
Land O' Lakes Christian School
Associate of Arts - Mechanical Engineering
Pasco-Hernando State College
Computer Programming Specialist - Mechanical Engineering
Pasco-Hernando State College