Mia Elenes

• Implemented 28 informational outreach initiatives in neighborhoods to bridge communication gaps between City, stakeholders, and residents.
• Created promotional and informational materials in English and Spanish.
• Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of processes and procedures.
• Promoted adherence to client-event requirements through delegation, prioritizing, and management of entire production lifecycle from concept to execution.
• Oversaw preparation of marketing copy, images, videos, emails and other collateral.
• Built and strengthened over 100 relationships with local businesses, non-profit and/or faith-based organizations, and community leaders.

• Created high-quality, error-free content for social media, website, and newsletter via infographics, flyers, and posts.
• Managed all social media accounts, and implemented outreach initiatives which increased engagement by 38%.
• Solicited feedback from clients to assess event success and uncover opportunities for improvement.
• Coordinated schedules and timelines for events.
• Managed administrative logistics of events planning, event booking and event promotions.

• Created content and designed layouts for three, bi-monthly newsletters (32 p.), and managed publication operations.
• Spearheaded and developed wellness programs to boost morale and promote employee engagement.
• Supervised over 20 volunteers with special needs.
• Conceptualized, planned, promoted all excursions for clients, increasing participation by 23%.
• Prepared, rewrote and edited pieces to improve readability and impact.
• Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.

• Led and created weekly informational briefings and presentations.
• Provided safety reports and data analysis to building managers to inform security processes.
• Maintained data management and onboarding process for up to 40 new hires.

• Managed administrative logistics of events planning, event booking, and event promotions for nearly 100 events, including IDEC Conference 2016.
• Solicited feedback to assess event success and uncover opportunities for improvement.
• Supervised onsite team of caterers, audio-visual technicians, and facility management team.

• Coordinated creation and deployment of videos, social media posts, and other marketing collateral.
• Edited, scheduled, tested, and deployed monthly newsletters and weekly email campaigns.
• Boosted brand awareness with target customer demographics with social, print, and email campaigns.
• Composed daily posts for social media and increased their following from 0 to 500+
• Built their corporate presence on social media platforms from the ground up.
• Tracked and reported on marketing campaign responses.

LINKEDIN CHALLENGE | Olivia Jaras.

• Member of EmpowHER Society
• Professional development program completed in Promotion and Exposure.

SOCIAL MEDIA MANAGEMENT | Rachel Pederson

• Professional development course in social media management.