Miarelis Trejo-Perez
Hopkins,MN
Summary
Friendly and energetic professional with strong customer service and sales skills. Experienced in building customer relationships, communicating effectively, and staying organized. Focused on creating positive customer experiences, meeting sales goals, and maintaining customer satisfaction and loyalty. Works well with team members to achieve goals and create a positive work environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
Express Clothing
10.2024 - 05.2026
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and handling customer inquiries.
- Maintained store presentation by organizing merchandise displays and ensuring cleanliness throughout sales floor.
- Collaborated with team members to achieve daily sales goals and improve overall store performance.
- Educated customers on current promotions and loyalty programs to drive increased engagement and retention.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Trained new employees
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Recommended complementary purchases to customers, increasing revenue.
Line Worker
Old Southern Bbq
07.2023 - 09.2023
- Collaborated with team members to meet daily quotas and improve overall productivity on the line.
- Mastered various roles within the assembly line, showcasing versatility and adaptability that contributed to increased operational efficiency.
- Answer phone calls to take orders
- Helped out with catering
- Prepping food
- Maintained cleanliness and organization of workstations throughout shifts.
- Operated food preparation equipment to ensure efficient meal production.
Education
High School Diploma -
Hopkins High School
Hopkins, MN06-2025
Skills
- Customer Service
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Problem-Solving
- Answer phone calls for delivery
- Responsible
Timeline
Sales Associate
Express Clothing
10.2024 - 05.2026
Line Worker
Old Southern Bbq
07.2023 - 09.2023
High School Diploma -
Hopkins High School