Summary
Overview
Work History
Education
Skills
Timeline
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Mia Rose Ludwig

New York,NY

Summary

Enthusiastic young woman seeking to expand her good energy and professionalism into the world wether its at a desk , with customers , organizing, re-stocking, waiting, bartending, whatever the future may hold. Experienced with critical social skills, task juggling, problem solving and the ability to pay close attention to detail.

Overview

5
5
years of professional experience

Work History

Server/Bartender/Manager

Toast Uptown
04.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Usher

Manhattan School Of Music
10.2018 - 05.2023
  • Greeted customers with smile and provided friendly, knowledgeable service.
  • Provided friendly and courteous customer service to all guests at events to enhance satisfaction.
  • Directed ticket holders to seats and facility locations.
  • Worked with other staff members to facilitate smooth flow of operations.
  • Maintained clean and organized venue to create pleasant experience for guests.
  • Maintained updated knowledge of event information to provide guests with accurate details.
  • Monitored events to identify potential problems and minimize disruptions.

Barista/Bartender

The Craftsman
07.2021 - 07.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Sales Associate

Spirit Halloween LLC
08.2020 - 10.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Master of Music - Classical Voice, Mezzo-Soprano

Manhattan School of Music
New York, NY
05.2023

Bachelors of Music - Classical Voice, Mezzo-Soprano

Manhattan School of Music
New York, NY
05.2020

High School Diploma -

Gadsden High School
Anthony, NM
05.2017

Skills

  • Cocktail Knowledge
  • Beverage Preparation
  • Patron Experiences
  • Waiting Tables
  • Adaptable and Flexible
  • Warm and Friendly
  • Payment Method
  • Safe Work Practices
  • Hospitality Service Expertise
  • Energetic and Outgoing

Timeline

Server/Bartender/Manager

Toast Uptown
04.2022 - Current

Barista/Bartender

The Craftsman
07.2021 - 07.2022

Sales Associate

Spirit Halloween LLC
08.2020 - 10.2020

Usher

Manhattan School Of Music
10.2018 - 05.2023

Master of Music - Classical Voice, Mezzo-Soprano

Manhattan School of Music

Bachelors of Music - Classical Voice, Mezzo-Soprano

Manhattan School of Music

High School Diploma -

Gadsden High School

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Mia Rose Ludwig