Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miasha Ford

Sarasota,FL

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Private Caregiver

Private Care
Sarasota
01.2020 - Current
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Maintained clean, safe and well-organized patient environment.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.

OR Patient Care Technician

Sarasota Memorial Hospital
Sarasota, FL
07.2024 - 04.2025
  • Assisted surgical teams by preparing operating rooms and ensuring proper sterilization of instruments.
  • Monitored patient vital signs and reported changes to nursing staff for prompt intervention.
  • Supported anesthesia administration by positioning patients and maintaining airway management equipment.
  • Collaborated with multidisciplinary teams to enhance patient care protocols and procedures.

Customer Service Representative

Publix
Sarasota
07.2017 - 03.2023
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

High School Diploma -

Riverview High School
1 Ram Way
05.2020

Skills

  • Medical Reminders
  • Patient Care
  • Patient and Caregiver Education
  • Case Management
  • Time Management
  • ADLs Assistance
  • First aid and safety
  • Patient care
  • Housekeeping duties
  • Emotional support
  • Meal preparation
  • Empathy display
  • Compassionate caregiving
  • Behavior redirection
  • Client documentation

Timeline

OR Patient Care Technician

Sarasota Memorial Hospital
07.2024 - 04.2025

Private Caregiver

Private Care
01.2020 - Current

Customer Service Representative

Publix
07.2017 - 03.2023

High School Diploma -

Riverview High School