Miata Tatum

• Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
• Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
• Increased customer satisfaction by addressing and resolving complex issues effectively.
• Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
• Reduced wait times through efficient call handling, enhancing overall customer satisfaction rates.
• Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
• Delivered exceptional service by consistently meeting or exceeding performance metrics for quality, speed, and accuracy.

built seats and backs on a assembly line