Micaela Acevedo
Plano
Summary
Focusrd on giving customers positive experiences every visit. Maintain an organized daily agenda to ensure a shift is complete at its fullest potential. Also skilled at helping new employees find their confidence in their craft, quality, and customer connection building techniques.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista Trainer
STARBUCKS COFFEE COMPANY
Plano
12.2024 - Current
- Trained new baristas on beverage preparation, customer service techniques, and cleanliness protocols.
- Conducted regular workshops to improve team skills in timely preparation and product knowledge.
- Supported team daily in implementing store expectations and enhancing collaborative efforts.
Barista Shift Supervisor
Eastside Coffee Operators, LLC
Plano
12.2024 - 09.2025
- Led barista team during high-volume service shifts, ensuring efficient operations and customer satisfaction.
- Trained new baristas on coffee preparation and customer service standards, enhancing team skill set and service quality.
- Monitored inventory levels and restocked supplies to maintain seamless service and prevent disruptions.
Barista Shift Supervisor
Eastside Coffee Operators, LLC
Plano
04.2023 - 09.2024
- Supervised barista team in family-oriented store, addressing low staffing challenges.
- Conducted training sessions for new baristas independently in a fast-paced environment.
- Facilitated training for new baristas in a high-turnover environment.
- Managed inventory during manager's absence at another location.
Barista
HMSHost Lovefield Airport
Dallas
10.2022 - 03.2023
- Delivered exceptional customer service during peak hours, facilitating smooth operations and customer satisfaction.
- Crafted high-quality coffee beverages, ensuring consistency with standard recipes.
- Ensured cleanliness and organization of workstations and customer areas to enhance customer experience.
Sonic Crew Member
Sonic Drive-in
Princeton
07.2022 - 10.2022
- Provided prompt and friendly service to customers at drive-in restaurant.
- Prepared and assembled food orders accurately for quick delivery.
Sales Associate
7-eleven
Princeton
12.2021 - 07.2022
- Assisted customers with product selection and inquiries.
- Operated cash register and processed transactions accurately.
- Maintained store cleanliness and organized merchandise displays.
Education
Princeton High School
Princeton, TexasSkills
- Beverage preparation
- Customer service
- Inventory management
- Team building
- Service speed
- Conflict Resolution
- Active listening
- Mentorship
- Patience under pressure
- Food Safety and Cleanliness
- Store Policies and Procedures
Certification
- Food Handlers Certificate
References
References available upon request.
Timeline
Barista Trainer
STARBUCKS COFFEE COMPANY
12.2024 - Current
Barista Shift Supervisor
Eastside Coffee Operators, LLC
12.2024 - 09.2025
Barista Shift Supervisor
Eastside Coffee Operators, LLC
04.2023 - 09.2024
Barista
HMSHost Lovefield Airport
10.2022 - 03.2023
Sonic Crew Member
Sonic Drive-in
07.2022 - 10.2022
Sales Associate
7-eleven
12.2021 - 07.2022
Princeton High School