Micaela Bartolo
Indianapolis
Summary
Dedicated server with expertise in customer service and food safety. Proven ability to maintain a clean dining environment while ensuring timely service delivery. Strong team collaboration skills enhance overall dining experience.
Overview
12
12
years of professional experience
Work History
server
Brozinni's Pizzeria
Indianapolis
09.2016 - Current
- Maintained cleanliness and organization of dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Restocked supplies and inventory to meet operational demands.
- Monitored dining area for customer needs, providing attentive service.
- Facilitated communication between front-of-house and back-of-house teams.
- Processed customer payments accurately, adhering to cash management policies.
- Executed opening and closing tasks to prepare restaurant for daily operations.
- Checked food quality before serving to ensure customer satisfaction.
Busser/Assistant Food Runner
Bjs Restaurants Inc
Indianapolis
01.2014 - 08.2016
- Cleaned and sanitized tables, chairs, and dining areas efficiently.
- Assisted servers by delivering food and beverages promptly.
- Supported team members during peak hours to enhance service efficiency.
- Adhered to sanitation practices to ensure a safe dining environment.
- Maintained a friendly attitude towards customers at all times.
- Provided quick and efficient clearing of tables between courses.
- Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
- Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
Education
High School Diploma -
Whiteland Community Highschool
300 Main St, Whiteland, IN 4618405-2014
Skills
- Customer service excellence
- Food safety standards
- Payment processing systems
- Menu expertise
- Table management skills
- Time management proficiency
- Team collaboration
- Service efficiency
- Adaptability to change
- Point-of-sale operations
- Liquor, wine, and food service
Languages
Spanish
Native/ Bilingual
Timeline
server
Brozinni's Pizzeria
09.2016 - Current
Busser/Assistant Food Runner
Bjs Restaurants Inc
01.2014 - 08.2016
High School Diploma -
Whiteland Community Highschool