Micaela LoPresto

Overview: Analytical professional experienced in managing property data, maintaining assessment records, and ensuring accuracy in tax-related documentation.

Key Responsibilities:

• Maintain and update property and tax records in municipal systems with a high level of accuracy.
• Assist with processing real property tax exemptions, including farm, forest and open space certificates, provide guidance on abatements and appeals in compliance with Rhode Island General Laws and Town Charter/Ordinances, while maintaining accuracy and meeting deadlines.
• Provide front desk support for walk-in residents and incoming phone inquiries, including assisting with high-volume public questions related to property taxes and assessments, while also managing mail processing and filing responsibilities.
• Manage and organize administrative documentation, including scanning and digitizing files, process requests through KeyNet, tracking departmental attendance for payroll, prepare official correspondence and assist with meeting minutes for the Tax Board of review and Town Council.

Additional Duties:

• Wellness committee member

Overview: Responsible for all inquiries and abatements regarding sewer use accounts and complete sewer use billing for the town annually. Perform clerical duties to support the Department of Public Works, Highway Department and Wastewater Department. Interact with the public with tact and courtesy.

Key Responsibilities:

• Handles all inquiries pertaining to sewer use accounts and administers sewer use billing.
• Answer phone calls, emails, perform clerical functions, permit related questions, process payments for permits including scheduling inspections.
• Track fuel usage by department.
• Handles the Building Department CE/ADA and Radon reporting to the State.
• Handles walk-in clients, phones, questions pertaining to waste removal/collection, citizen call tickets, invoices, and other time sensitive matters.
• Assistance with conducting research for projects.
• Performed related work as required or requested by the Director of Public Works or designee.

Additional Duties

• Union Vice President - NEA Rhode Island
• Social Media Management – DPW Facebook and Town Website

• Managed and supervised business operations involving consumers and material vendors.
• Collaborated with owner to enhance understanding of business processes and drive improvements, supporting company in achieving budget goals.
• Promote energetic and friendly atmosphere to drive improvements in customer care and projects.
• Drafted invoices for completed work using QuickBooks.
• Supervised operations staff while being compliant with company policies and procedures.
• Developed and maintained relationships with external vendors and suppliers.

• Calculate overhead/expenditures amongst 4 utility crews - including weekly time sheet.
• Tracking time and material through Excel (truck slips, material slips, against work order numbers and job locations).
• Utilized Excel to categorize and manage materials, ensuring compliance with trench regulations.
• Organized weekly safety talk sheets to ensure OSHA compliance.
• Experienced in terminology related to natural gas line installation and construction equipment, including abandonment, mains, installs, and tie-ins.

• Reduced errors in account reconciliation through meticulous attention to detail and thorough review of transactions.
• Assisted in the preparation of monthly financial statements for timely and accurate reporting to management.
• Calculated and tracked weekly employee timecards across four liquor stores.
• Daily use of QuickBooks Accounting
• Served as a primary point of contact for customers, ensuring efficient order processing
• Posting sales figures, non-sales tax, and tax exemptions to Excel for reconciliations.
• Daily use of CSI custom software, Munis, Civis Plus and Excel.
• (1776, Ocean State, Violas, Patriot Wine & Spirit)

• Manage Petroleum Distribution: Oversee receipt, storage, and distribution of fuels and lubricants for efficient handling.
• Operate and Maintain Equipment: Operate and maintain fuel distribution and storage equipment, ensuring optimal performance and safety.
• Refuel Aircraft: Perform aircraft refueling operations to support flight missions and maintain readiness.
• Support Flight Missions: Provide logistical support and timely fuel provision for mission success.
• Conduct Inventory Control: Manage inventory with 100% accuracy, preventing shortages or excess.
• Ensure Compliance: Adhere to military regulations for handling, storage, and disposal of petroleum products.
• Logistics: Plan and coordinate petroleum supply transportation to units.
• Training and Supervision: Train and supervise personnel in petroleum supply procedures and safety.
• Basic Aircraft Knowledge: Possess foundational knowledge of Army aircraft operations and requirements.
• MOS Training - Fort Lee Virginia
• Supporting Pilots in Rhode Island while continuing training in New Jersey, Philadelphia
• Awards & Recognition
• National Defense Service Medal

• Administer Medications: Provide prescribed medications to patients accurately and on schedule.
• Monitor and Record: Observe patient responses and record medication administration details.
• Prepare and Manage Medications: Prepare, label, and manage medication supplies, ensuring proper storage.
• Ensure Compliance: Follow protocols and regulations for medication administration and documentation.
• Support Patients: Educate patients about medication use and side effects.
• Collaborate with Healthcare Team: Work with healthcare professionals to ensure effective patient care.

• Assist Customers: Greet and assist customers, providing product information and recommendations.
• Process Transactions: Handle sales transactions accurately and efficiently using POS systems.
• Maintain Store Appearance: Keep the store clean, organized, and stocked with merchandise.
• Handle Returns and Exchanges: Manage customer returns and exchanges following store policies.
• Promote Sales: Engage customers in upselling and cross-selling to meet sales targets.