Micaela Osorio
Pflugerville,TX
Summary
Detail-oriented and adaptable professional with experience in client care, administrative support, and customer service.
Professional Administrative Assistant with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
As well as experience with providing compassionate care and support to elderly clients as a caregiver with proven experience in delivering high-quality, compassionate care. Strong focus on reliability and skilled in personal care, medication assistance, and maintaining patient well-being. Known for empathy, patience, and effective communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Home Health Aide
Right at Home
08.2024 - Current
- Managed the daily care and well-being of clients aged 65+, encompassing tasks such as dressing assistance, light housekeeping, safe transfers between bed and chairs, and meal preparation.
- Facilitated clients' daily routines by providing transportation to physical therapy and medical appointments, administering medication reminders, and assisting with pet care.
- Monitored clients' vital signs, including breathing patterns, body language, and heart rate, noting any significant changes.
- Adhered strictly to the established Care Plan and all relevant Home regulations.
Administrative Assistant
Foundation Community
Austin, TX
04.2023 - 02.2024
- Inputted data with high accuracy and efficiency into the system, ensuring comprehensive data integrity.
- Systematically organized and maintained physical and digital files for streamlined access and retrieval of critical documents.
- Coordinated and scheduled meetings with clients and residents.
- Professionally managed incoming phone calls, directing inquiries to the appropriate personnel.
- Oversaw building access by monitoring and logging all personnel entering and exiting, after initial greeting and destination guidance.
Sales Associate
Twin Liquors
Austin
02.2021 - 01.2023
- Curated and maintained aesthetically pleasing product displays to enhance store appeal.
- Verified and reconciled product deliveries against invoices while operating the cash register.
- Executed cash transactions with precision and security, adhering to all company protocols.
- Delivered exceptional customer service to foster client loyalty and repeat business.
- Managed and optimized inventory levels to prevent stockouts and minimize excess.
- Leveraged in-depth product knowledge to guide customers toward informed purchasing decisions.
Education
High School Diploma -
Westwood
Round Rock, TX05.2019
Skills
- Customer service
- Office administration
- Microsoft Excel
- File organization
- Microsoft outlook
- Computer proficiency
- Documentation and recordkeeping
- Vital signs monitoring
- Elderly care
- Daily living assistance
Certification
Notary Certified
Timeline
Home Health Aide
Right at Home
08.2024 - Current
Administrative Assistant
Foundation Community
04.2023 - 02.2024
Sales Associate
Twin Liquors
02.2021 - 01.2023
High School Diploma -
Westwood