Micah Avalos
Winnemucc,NV
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at American Cruise Lines. Proven ability to enhance guest engagement and ensure order accuracy, while training new team members to elevate service quality. Committed to maintaining high standards in quality control and inventory management.
Overview
7
7
years of professional experience
Work History
Server
American Cruise Lines
St Louis, MO
06.2025 - 08.2025
- Provided exceptional customer service, ensuring guest satisfaction throughout dining experiences.
- Assisted in menu presentation and recommended wine pairings to enhance meals.
- Maintained cleanliness and organization of dining areas for optimal guest comfort.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Adapted quickly to changing conditions, efficiently handling multiple tables during peak hours.
- Trained new servers on restaurant protocols, enhancing team efficiency and service quality.
Sampler
Marigold
Winnemucca, NV
09.2024 - 03.2025
- Assisted in sampling processes to ensure product quality and compliance with safety standards.
- Operated sampling tools and equipment, adhering to strict operational protocols and procedures.
- Collaborated with team members to maintain clean and organized workspaces for efficient operations.
- Recorded sample data accurately for analysis, supporting quality assurance initiatives.
Driver
Amazon
Winnemucca, NV
11.2023 - 12.2023
- Collaborated with team members to enhance workflow and improve delivery processes.
- Maintained accurate records of deliveries, vehicle maintenance, and fuel usage.
- Adhered to all traffic laws and company policies to minimize accidents and delays.
- Assisted in training new drivers on safety protocols and operational procedures.
Driver
Fedex
Winnemucca, NV
07.2021 - 03.2022
- Operated delivery vehicles safely, ensuring timely and accurate package transportation.
- Conducted pre-trip vehicle inspections to maintain safety standards and compliance.
- Managed route planning using GPS systems to optimize delivery efficiency.
- Communicated effectively with customers regarding delivery updates and service inquiries.
Detailer
Bosch Motors
Winnemucca, NV
10.2018 - 11.2019
- Washed cars and trucks daily for auto dealership.
- Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
- Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
- Vacuumed interiors of vehicles to remove dirt and debris.
Education
High School Diploma
Albert M Lowry High School
Winnemucca, NV06.2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Memory retention
- Customer service
- Sales expertise
- Order accuracy
- Quality control
- Inventory management
Timeline
Server
American Cruise Lines
06.2025 - 08.2025
Sampler
Marigold
09.2024 - 03.2025
Driver
Amazon
11.2023 - 12.2023
Driver
Fedex
07.2021 - 03.2022
Detailer
Bosch Motors
10.2018 - 11.2019
High School Diploma
Albert M Lowry High School