Sports Traveling to summer vacation spots Fine dining Smiling Watching Modern Family or other funny TV shows, such as Key & Peele
Micah Calton
Server
Scottsdale,AZ
Summary
Cheerful server and guest relations expert, offering 6+ years of experience in fast-paced diner and short-order restaurant settings. Skillfully promoted customer comfort and enhanced experiences by answering questions and responding to concerns. Efficiently maintained service standards and followed safe service regulations. Always ready to help team members by taking on additional tasks. Great communicator and respectful comrade.
Overview
2
2
years of post-secondary education
1
1
year of professional experience
Work History
Server
JOEY Restaurant Group
Los Angeles, CA
07.2019 - 03.2020
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Greeted and maintained relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Prepared beverages and filled food orders for customers.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Bussed and reset dozens of tables per shift, working efficiently to keep dining room and work areas clean.
Education
Communication Studies
Texas State University
San Marcos, TX 08.2016 - 05.2018
Skills
Ordering procedures
Bill computation
Table setting knowledge
Guest seating arrangements
Front-of-house display creation
Cash handling
Point of sale knowledge
Dining area maintenance
Sales expertise
Food running
Order accuracy
Guest relations management
Menu memorization
Daily specials memorization
Stocking and replenishing
Interests
Timeline
Server
JOEY Restaurant Group
07.2019 - 03.2020
Communication Studies
Texas State University
08.2016 - 05.2018