MICAH DAVIS-BROWN
Vidalia
Summary
Proficient in cash handling, customer service, and banking operations as a Teller. Demonstrates strong communication and problem-solving skills to efficiently meet customer needs. Proven ability to maintain accuracy in financial transactions while ensuring a positive customer experience.
Overview
5
5
years of professional experience
Work History
Teller
Mount Vernon Bank
2025.09 - Current
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and product information.
- Maintained cash drawer integrity through regular balancing and reconciliation.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Forklift Operator
Trane Technologies
2025.06 - 2025.09
- Operated forklifts and pallet jacks to move materials within the warehouse safely.
- Conducted daily inspections of forklifts, ensuring operational safety compliance.
- Maintained accurate inventory records during material handling processes.
- Collaborated with team members to optimize warehouse workflow efficiency.
- Loaded pallets onto trailers for efficient shipment preparation.
- Communicated equipment issues and needs effectively with supervisors.
- Followed established safety protocols to minimize risks when operating machinery.
Bulk Plant Operator
Colonial Group, Inc.
2024.09 - 2025.06
- Facilitated real-time communication between operational teams to enhance collaboration.
- Monitored product quality during loading and unloading processes to ensure compliance with standards.
- Achieved target production rates through effective coordination and process optimization.
- Maintained accurate inventory records of bulk materials on-site for efficient resource management.
- Reported to regulatory bodies to uphold compliance with industry regulations.
- Operated forklifts, front-end loaders, and skid steers to support various operations.
- Conducted regular checks on equipment, including sewer tails, to ensure safe functioning.
Crew Member
1-800-GOT-JUNK
2024.01 - 2024.09
- Streamlined junk removal processes through effective team collaboration.
- Achieved consistently high performance review scores.
- Enhanced customer interest through proactive engagement strategies.
- Met operational goals while adhering to strict quality standards.
- Operated company trucks in compliance with safety and traffic regulations.
- Maintained cleanliness and organization of work areas and vehicles.
- Followed inventory protocols for tools and equipment management.
- Trained new crew members on safety practices and operational procedures.
Customer Service Manager
Fun Zone
2023.07 - 2024.01
- Managed daily customer service operations at a vibrant entertainment venue.
- Resolved customer complaints promptly, ensuring positive experiences for guests.
- Developed and implemented service protocols to enhance customer satisfaction.
- Trained staff on effective communication and customer interaction techniques.
- Engaged directly with customers to foster strong relationships.
- Analyzed customer feedback to identify areas for service improvement.
- Onboarded and mentored new hires, enhancing team performance.
- Proactively addressed team inefficiencies to improve operational workflow.
Fast Food Manager
Domino's Pizza
2021.04 - 2023.06
- Developed comprehensive training programs to equip employees with essential skills.
- Supervised up to 10 team members daily in fast-paced environments.
- Trained and mentored new staff on service standards and procedures.
- Implemented quality control measures to ensure product consistency and safety.
- Monitored inventory levels and ordered supplies to maintain stock availability.
- Ensured compliance with health regulations in food preparation areas.
- Resolved customer complaints promptly, enhancing service satisfaction.
Education
High School -
Vidalia High School
Vidalia, GA05.2023
Associate of Applied Science - Accounting
Southeastern Tech
Vidalia, GASkills
Team leadership
Conflict resolution
Communication skills
Customer relationship management
Staff training
Problem solving
Time management
References
References available upon request.
Education
Currently completing my accounting degree at STC
Timeline
Teller
Mount Vernon Bank
2025.09 - Current
Forklift Operator
Trane Technologies
2025.06 - 2025.09
Bulk Plant Operator
Colonial Group, Inc.
2024.09 - 2025.06
Crew Member
1-800-GOT-JUNK
2024.01 - 2024.09
Customer Service Manager
Fun Zone
2023.07 - 2024.01
Fast Food Manager
Domino's Pizza
2021.04 - 2023.06
High School -
Vidalia High School
Associate of Applied Science - Accounting
Southeastern Tech