MICAH DAVIS-BROWN
Vidalia
Summary
Proficient in cash handling, customer service, and banking operations as a Teller. Demonstrates strong communication and problem-solving skills to efficiently meet customer needs. Proven ability to maintain accuracy in financial transactions while ensuring a positive customer experience.
Overview
5
5
years of professional experience
Work History
Teller
Mount Vernon Bank
09.2025 - Current
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and product information.
- Maintained cash drawer integrity through regular balancing and reconciliation.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Forklift Operator
Trane Technologies
06.2025 - 09.2025
- Operated forklifts and pallet jacks to move materials within the warehouse safely.
- Conducted daily inspections of forklifts, ensuring operational safety compliance.
- Maintained accurate inventory records during material handling processes.
- Collaborated with team members to optimize warehouse workflow efficiency.
- Loaded pallets onto trailers for efficient shipment preparation.
- Communicated equipment issues and needs effectively with supervisors.
- Followed established safety protocols to minimize risks when operating machinery.
Bulk Plant Operator
Colonial Group, Inc.
09.2024 - 06.2025
- Facilitated real-time communication between operational teams to enhance collaboration.
- Monitored product quality during loading and unloading processes to ensure compliance with standards.
- Achieved target production rates through effective coordination and process optimization.
- Maintained accurate inventory records of bulk materials on-site for efficient resource management.
- Reported to regulatory bodies to uphold compliance with industry regulations.
- Operated forklifts, front-end loaders, and skid steers to support various operations.
- Conducted regular checks on equipment, including sewer tails, to ensure safe functioning.
Crew Member
1-800-GOT-JUNK
01.2024 - 09.2024
- Streamlined junk removal processes through effective team collaboration.
- Achieved consistently high performance review scores.
- Enhanced customer interest through proactive engagement strategies.
- Met operational goals while adhering to strict quality standards.
- Operated company trucks in compliance with safety and traffic regulations.
- Maintained cleanliness and organization of work areas and vehicles.
- Followed inventory protocols for tools and equipment management.
- Trained new crew members on safety practices and operational procedures.
Customer Service Manager
Fun Zone
07.2023 - 01.2024
- Managed daily customer service operations at a vibrant entertainment venue.
- Resolved customer complaints promptly, ensuring positive experiences for guests.
- Developed and implemented service protocols to enhance customer satisfaction.
- Trained staff on effective communication and customer interaction techniques.
- Engaged directly with customers to foster strong relationships.
- Analyzed customer feedback to identify areas for service improvement.
- Onboarded and mentored new hires, enhancing team performance.
- Proactively addressed team inefficiencies to improve operational workflow.
Fast Food Manager
Domino's Pizza
04.2021 - 06.2023
- Developed comprehensive training programs to equip employees with essential skills.
- Supervised up to 10 team members daily in fast-paced environments.
- Trained and mentored new staff on service standards and procedures.
- Implemented quality control measures to ensure product consistency and safety.
- Monitored inventory levels and ordered supplies to maintain stock availability.
- Ensured compliance with health regulations in food preparation areas.
- Resolved customer complaints promptly, enhancing service satisfaction.
Education
High School -
Vidalia High School
Vidalia, GA05.2023
Associate of Applied Science - Accounting
Southeastern Tech
Vidalia, GASkills
Team leadership
References
References available upon request.
Education
Currently completing my accounting degree at STC
Timeline
Teller
Mount Vernon Bank
09.2025 - Current
Forklift Operator
Trane Technologies
06.2025 - 09.2025
Bulk Plant Operator
Colonial Group, Inc.
09.2024 - 06.2025
Crew Member
1-800-GOT-JUNK
01.2024 - 09.2024
Customer Service Manager
Fun Zone
07.2023 - 01.2024
Fast Food Manager
Domino's Pizza
04.2021 - 06.2023
High School -
Vidalia High School
Associate of Applied Science - Accounting
Southeastern Tech