Micah Dillingham
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver.
Overview
7
7
years of professional experience
Work History
Restaurant Shift Manager
IHOP
04.2017 - 03.2021
- Created positive guest experience by listening to guest needs and recommending options to meet requests.
- Resolved customer complaints and issues promptly, maintaining a high level of guest satisfaction.
- Assisted in inventory management, restocking supplies, and maintaining a clean and organized dining area.
- Consistently achieved and exceeded sales targets through upselling and suggestive selling techniques.
Sales Representative
Apw Plumbing, Heating & Cooling
08.2021 - 05.2022
- Conducted on-site assessments to understand clients' needs and recommend tailored solutions.
- Kept up-to-date with industry trends, product knowledge, and regulations to provide expert advice to clients.
- Resolved customer inquiries, concerns, and issues in a prompt and professional manner, ensuring high customer satisfaction.
- Prospected and acquired new clients through cold calling, networking, and attending industry events, resulting in an expanded customer base.
Car Salesman
Show Me Auto Mall
06.2022 - 12.2023
- Demonstrated exceptional knowledge of various vehicle makes and models, ensuring effective communication of features, benefits, and pricing to customers.
- Actively engaged with potential buyers to understand their needs, preferences, and budget constraints, providing tailored recommendations and solutions.
- Cultivated and maintained strong relationships with existing and potential customers, resulting in a loyal customer base and a steady stream of referrals.
Corporate Sales Representative
AT&T
01.2023 - Current
- Utilized CRM software to track customer interactions, manage leads, and streamline sales processes.
- Developed and maintained strong relationships with corporate clients to understand their telecommunications needs and recommend tailored solutions.
- Collaborated with cross-functional teams to ensure the delivery of high-quality services to clients and resolve any issues promptly.
- Maintained a remarkable track record of meeting or exceeding sales goals
Education
Associate of Arts -
Metropolitan Community College
Longview, Missouri04.2022
High School Diploma -
Harrisonville High School
Harrisonville, MO05.2019
Skills
- Sales and negotiation skills
- Exceptional interpersonal and communication skills
- Customer-focused approach
- Ability to work in a fast-paced, target-driven environment
- Customer relationship management
- Goal-oriented and results-driven
Timeline
Corporate Sales Representative
AT&T
01.2023 - Current
Car Salesman
Show Me Auto Mall
06.2022 - 12.2023
Sales Representative
Apw Plumbing, Heating & Cooling
08.2021 - 05.2022
Restaurant Shift Manager
IHOP
04.2017 - 03.2021
Associate of Arts -
Metropolitan Community College
High School Diploma -
Harrisonville High School
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