Micah Henry
Ontario,CA
Summary
Results-oriented professional with extensive experience in managing projects and operations across various sectors. Known for adaptability and resilience, successfully coordinated cross-functional teams to enhance tenant satisfaction and streamline maintenance processes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Apartment Manager
Faith Holdings
Ontario, CA
11.2020 - Current
- Marketed and leased vacant units, screening tenants to maintain consistent occupancy and revenue.
- Coordinated daily operations of apartment building, acting as primary liaison between owners and residents to resolve issues and improve communication.
- Oversaw rent collection processes to ensure timely payments and financial stability.
- Managed maintenance coordination, ensuring compliance with property safety standards to enhance tenant safety and satisfaction.
- Addressed tenant concerns promptly, enforcing building policies to foster positive relations.
- Monitored budgets and operational expenses to maintain financial health and support strategic decision-making.
Project Manager/Outbound Sales Representative
All Pro Plumbing, Heating, Air & Electrical
Ontario, CA
01.2016 - 11.2020
- Managed project timelines and budgets for plumbing, HVAC, and electrical installations effectively.
- Coordinated cross-functional teams to achieve project objectives efficiently.
- Drafted and updated construction schedules throughout project progression.
- Maintained detailed project records, including specifications and invoices, to ensure transparency and accountability.
- Provided on-site solutions for plumbing, HVAC, and electrical issues using company vehicle, enhancing customer satisfaction.
- Clarified plumbing, HVAC, and electrical solutions and pricing details through outbound calls, fostering customer relationships.
Plumber
Rescue Rooter
Riverside, CA
01.2015 - 01.2016
- Executed repairs on plumbing systems, ensuring prompt resolution of customer issues.
- Transported tools and equipment to customer locations for timely plumbing inspections.
- Documented work performed, including materials and time spent, to maintain accurate service records.
Assessor/Installer Service Specialist
Quality Conservation Services Inc.
Upland, California
03.2012 - 01.2015
- Operated company vehicle to conduct personalized home assessments for Southern California Gas Company, Southwest Gas, and Edison.
- Managed home improvement tasks such as door replacements, threshold installations, weather-stripping, window replacements, water measure replacements, attic insulation, and drywall repairs, enhancing overall home efficiency.
- Ensured proper ventilation for natural gas appliances to maintain safety standards.
- Conducted carbon monoxide testing in homes to ensure compliance with safety regulations.
- Clarified work procedures and highlighted associated benefits through direct engagement with customers.
- Addressed customer inquiries and concerns promptly to establish trust and enhance satisfaction.
- Maintained detailed records of work performed to ensure accurate tracking in company database.
Maintenance Technician
Retail Maintenance Service
Chino, California
10.2011 - 03.2013
- Executed onsite technical tasks including electrical, plumbing, drywall repair, flooring, carpentry, cabinetry, and general maintenance.
- Coordinated job assignments and dispatching to maximize workflow efficiency and reduce downtime.
- Managed front office operations and streamlined phone communications to enhance client interactions.
- Oversaw bidding and invoicing processes to secure prompt payments, supporting cash flow.
- Maintained company database for accurate record-keeping and retrieval.
House Painter/Construction Worker
Professional Painting & More
Upland, California
07.2008 - 10.2011
- Performed general maintenance tasks to maintain high property standards and enhance client satisfaction.
- Painted interiors and exteriors of residential and commercial properties, significantly boosting curb appeal and market value.
- Executed drywall installation and repair services for diverse client needs.
- Installed crown and base moldings for enhanced elegance in interior designs.
- Completed stucco repairs ensuring both structural integrity and visual quality.
- Installed ceiling fans, recessed lighting, cabinetry, doors, windows, and flooring to maximize functionality.
- Executed stucco repairs to restore structural integrity and visual quality, improving overall property aesthetics.
- Carried out general maintenance tasks to uphold high property standards.
- Installed various types of flooring, including tile, wood, and vinyl, in residential and commercial properties.
Education
Associate of Science - Real Estate
Mt. San Antonio College
Walnut, CA10-2024
Skills
- Leadership and management
- Team collaboration
- Communication skills
- Problem-solving abilities
- Time management skills
- Adaptability and resilience
- Creativity and innovation
- Data analysis and analytics
- Software proficiency
- Digital and AI literacy
- Technical writing and documentation
- Emotional intelligence
Certification
Real Estate Salesperson License
Micah John Henry
Identification Number: 02247079
Issued: February 21, 2025
Micah John Henry
Identification Number: 02247079
Issued: February 21, 2025
Timeline
Apartment Manager
Faith Holdings
11.2020 - Current
Project Manager/Outbound Sales Representative
All Pro Plumbing, Heating, Air & Electrical
01.2016 - 11.2020
Plumber
Rescue Rooter
01.2015 - 01.2016
Assessor/Installer Service Specialist
Quality Conservation Services Inc.
03.2012 - 01.2015
Maintenance Technician
Retail Maintenance Service
10.2011 - 03.2013
House Painter/Construction Worker
Professional Painting & More
07.2008 - 10.2011
Associate of Science - Real Estate
Mt. San Antonio College