Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Micah Kilburn

Castle Rock,CO

Summary

Knowledgeable technician and manager with solid history of managing in building operations and enhancing customer satisfaction. Proven track record of optimizing workflow and improving staff performance through effective training and leadership. Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Restaurant Manager

Noodles & Company
10.2024 - Current
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Boy Scouts of America Assistant Scout Leader

Troop 280
01.2024 - Current
  • Fostered positive personal connection with each troop participant and cultivated social connections and sense of solidarity.
  • Assisted in developing and implementing program ideas, planned activities for units and evaluated program quality.

Technological Implementation Assistance

Aggregated Communications (pkTech)
01.2019 - Current
  • Built and installed many pieces of networking hardware, ranging from servers to access points to routers.
  • Worked well in a team setting, providing support and guidance.
  • Excellent communication skills, both verbal and written.

In-House Ambassador

Noodles & Company
01.2024 - 10.2024
  • Promoted good customer relations and premier customer satisfaction by demonstrating friendly demeanor and can-do attitude.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Front of House Host

Parry's Pizzaria and Taphouse
01.2022 - 10.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.

Boy Scout Senior Patrol Leader

Troop 280
01.2022 - 12.2022
  • Organized memorable annual camps to foster camaraderie, teamwork, and personal growth among participants.
  • Developed strong leadership qualities in scouts through mentoring, coaching, and hands-on experience.
  • Enhanced team collaboration by organizing group projects and fostering open communication among members.

Boy Scout Assistant Senior Patrol Leader

Troop 280
01.2021 - 12.2022
  • Strengthened community involvement by encouraging scouts to participate in volunteer opportunities and service projects.
  • Enhanced scouting experience by staying updated with recent developments in the organization, participating in professional development trainings, and incorporating new ideas into troop activities.
  • Developed structured program for new scouts, ensuring smooth integration into troop.

Education

High School Diploma -

Colorado Early Colleges
Castle Rock, CO
05-2025

IT Fundamentals Certification - Information Technology

Arapahoe Community College
Castle Rock, CO
04.2025

Legend High School -

Legend High School
Parker, CO
01.2021

Skills

  • Team management
  • Customer engagement
  • Written/Verbal communication
  • Problem-solving
  • Activity organization
  • Community relations
  • Mentoring
  • Customer service
  • Multitasking proficiency
  • Troubleshooting
  • Installation, Maintenance and Repair

Accomplishments

  • Eagle Scout, 07/24
  • Boy Scouts Order of the Arrow, 08/23
  • ITF+ Certification, 06/22

Affiliations

  • Boy Scouts of America, 2016-Present
  • Refuge Youth Group, 2020-2024

Certification

  • CompTIA ITF+ Technician

Timeline

Restaurant Manager

Noodles & Company
10.2024 - Current

Boy Scouts of America Assistant Scout Leader

Troop 280
01.2024 - Current

In-House Ambassador

Noodles & Company
01.2024 - 10.2024

Front of House Host

Parry's Pizzaria and Taphouse
01.2022 - 10.2024

Boy Scout Senior Patrol Leader

Troop 280
01.2022 - 12.2022

Boy Scout Assistant Senior Patrol Leader

Troop 280
01.2021 - 12.2022

Technological Implementation Assistance

Aggregated Communications (pkTech)
01.2019 - Current

Legend High School -

Legend High School

High School Diploma -

Colorado Early Colleges

IT Fundamentals Certification - Information Technology

Arapahoe Community College

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Micah Kilburn