MICAH STOKES
Nokomis,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Optometrist Patient Coordinator
Community Eye Care Macon County
Decatur, IL
04.2023 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Took measurements such as pupillary distance, ocular center and segment heights.
- Completed warranty and non-warranty frame repairs for customers.
- Maintained full compliance with HIPAA standards by keeping patient information confidential and properly managed.
- Read and filled prescriptions for eyeglasses and contact lenses.
- Educated clients about how to adapt to, wear, and care for eyeglasses.
- Managed check-in and check-out procedures, verified patient information, and submitted lens orders.
Head Caregiver in Home Care
Charlene Oberlin
08.2021 - 11.2022
- Maintained clean and well-organized environment for client happiness and safety.
- Transported clients to doctor's appointments and errands.
- Documented client progress in charts and logbooks.
- Improved patient outlook and daily living through compassionate care.
- Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
- Monitored medications for patients with various conditions and kept watchful eye for side effects.
- Interacted with patients through games and fun activities to boost mood and improve overall memory.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Trained new caregivers in client needs and caregiving standards.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
BARTENDER
BERNARDINI'S HOTEL AND BAR
Nokomis
01.2020 - 08.2022
- Prepare alcoholic and non-alcoholic beverages for patrons
- Take orders, and serve food
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
- Count money, and make deposits
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
SALES MANAGER
DOLLAR GENERAL
01.2020 - 03.2020
- Open and close the store
- Prepare all opening and closing registers
- Clean register/work area
- Built relationships with customers and community to establish long-term business growth.
- Stocked and faced merchandise
TAX ASSOCIATE
H&R BLOCK
11.2015 - 01.2017
- NOKOMIS IL/HILLSBORO IL
- Organized customer files, information, and data for tax purposes
- Prepared and processed hundreds of federal and state tax documents
- Received high customer review ratings
- Collected payments via cash, as well as debit or credit card.
Education
Some College (No Degree) - Business And Managerial Economics
Lincoln Land Community College
Springfield, ILTAX PREPARATION CERTIFICATE, H&R BLOCK, TAYLORVILLE IL -
11.2015
HIGH SCHOOL DIPLOMA -
OKAW VALLEY HIGH SCHOOL
05.2012
Skills
- Communication skills
- Attention to detail
- Data entry
- Organizational skills
- Transferable skills
- HIPAA Compliance
- CPR & First Aid Certification
- Critical Thinking
- Care Planning
- Client Records Management
- Team Collaboration
Timeline
Optometrist Patient Coordinator
Community Eye Care Macon County
04.2023 - Current
Head Caregiver in Home Care
Charlene Oberlin
08.2021 - 11.2022
BARTENDER
BERNARDINI'S HOTEL AND BAR
01.2020 - 08.2022
SALES MANAGER
DOLLAR GENERAL
01.2020 - 03.2020
TAX ASSOCIATE
H&R BLOCK
11.2015 - 01.2017
Some College (No Degree) - Business And Managerial Economics
Lincoln Land Community College
TAX PREPARATION CERTIFICATE, H&R BLOCK, TAYLORVILLE IL -
HIGH SCHOOL DIPLOMA -
OKAW VALLEY HIGH SCHOOL