Micah Sylvas
Richmond,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure the offered position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Travel Team Passport AssociateTrainer
CGI (Computer-generated imagery) Federal Inc.
Houston, Texas
01.2023 - Current
- Performed routine data entry or document management
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties
- Responded to requests for information from public, other municipalities or state and federal legislative offices
- Staved up-to-date on [State] laws and licensing requirements to complete accurate and efficient reviews
- Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data
- Self-motivated
- With a strong sense of personal responsibility
- Proven ability to learn quickly and adapt to new situations
- Worked effectively in fast-paced environments
- Worked well in a team setting, providing support and guidance
- Managed time efficiently in order to complete all tasks within deadlines
- Adaptable and proficient in learning new concepts quickly and efficiently
- Organized and detail-oriented with a strong work ethic
- Paid attention to detail while completing assignments
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Developed and implemented lesson plans to meet the needs of all students.
- Conducted assessments to measure student progress and identify areas for improvement.
- Collaborated with colleagues on curriculum development, assessment strategies, and instructional techniques.
Cashier Team Leader
The Boardroom Salon For Men
Sugar Land, TX
03.2021 - 11.2022
- Communicated with customers and team members to solve problems
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels
- Assisted customers by answering questions and fulfilling requests
- Processed both cash and card purchases and returns
- Received and processed customer payments
- Restocked and organized merchandise in front lanes
- Quickly and accurately counted drawers at start and end of each shift
- Helped customers complete purchases, locate items, and join reward programs
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Trained team members on cash register operation and cash handling
- Provided training and guidance to new cashiers on operational processes.
- Maintained accurate records of daily transactions, deposits, and account balances.
- Monitored cashier performance to ensure compliance with company policies and procedures.
- Developed strategies for improving customer service standards and increasing sales volume.
- Supervised staff in the handling of customer inquiries and complaints.
- Performed weekly inventory audits to ensure accuracy of stock levels.
- Organized promotional activities such as special offers or discounts for customers.
Education
High School Diploma -
George Ranch High School
Richmond, TX06.2020
Some College (No Degree) - Business Administration
Lamar University
Beaumont, TXSkills
- Fee Management
- City Code Knowledge
- Office Management
- Problem-Solving Abilities
- Customer Service
- City Personnel Supervision
- Document Review
Languages
Spanish Professional Working, English fluent
Hobbies and Interests
I played football and baseball while in my youth. Playing these two sports taught me hard work is the real equalizer. Teamwork and communication takes any organization to the next level.
Timeline
Travel Team Passport AssociateTrainer
CGI (Computer-generated imagery) Federal Inc.
01.2023 - Current
Cashier Team Leader
The Boardroom Salon For Men
03.2021 - 11.2022
High School Diploma -
George Ranch High School
Some College (No Degree) - Business Administration
Lamar University