Micah Willett
Bowling Green,KY
Summary
Dynamic sales professional with a proven track record at Gary Force Honda, consistently achieving sales quotas. Skilled in problem solving and effective communication, I excel in building customer relationships and closing deals. Trained team members in sales techniques, enhancing overall performance and customer satisfaction. Committed to delivering exceptional service and value.
Overview
8
8
years of professional experience
Work History
Sales Representative
Gary Force Honda
03.2023 - Current
- Connected with clients to identify optimal vehicles aligning with needs and preferences.
- Established trust with clients, becoming primary resource for future vehicle purchases.
- Explained value propositions of Honda vehicles, emphasizing reliability and resale value.
- Achieved sales quota consistently each month at dealership.
- Trained three sales personnel on effective sales processes and customer engagement strategies.
- Provided exceptional post-sale customer service through follow-ups and addressing inquiries.
- Resolved objections promptly by identifying solutions or reframing value perception.
- Cultivated long-term relationships with regular and prospective customers through proactive outreach.
Server
Red Lobster
Bowling Green, KY
12.2021 - 02.2023
- Upsold food and beverages by highlighting popular menu items and preparation methods.
- Processed orders efficiently, ensuring timely delivery of food and drinks.
- Managed cash transactions and provided accurate change to guests as needed.
- Greeted guests and accommodated requests to create a positive first impression.
- Utilized effective communication skills to minimize guest dissatisfaction.
Officer of Fraternity Ritualist
Lambda Chi Alpha Fraternity
Bowling Green, KY
01.2019 - 12.2020
- Created newsletters and updates to keep members informed about fraternity activities.
- Organized meetings with fraternity members and new members.
- Collaborated with alumni members to connect them with active members.
- Organized and led workshops to enhance member engagement and leadership skills.
Server
Steak N Shake
Paducah, KY
07.2017 - 11.2020
- Prepared shakes and various food items for customers efficiently.
- Delivered accurate food orders to patrons, ensuring satisfaction.
- Closed guest checks promptly while verifying signatures and print accuracy.
- Managed up to seven tables in a fast-paced dining environment.
Education
Bachelor of Science - Marketing, Social Media Marketing Concentration
Western Kentucky University
Bowling Green, KY05.2022
Skills
- Problem solving
- Effective communication
- Team collaboration
- Sales closing and development
- Customer relations and retention
- Sales presentations and techniques
- Negotiation skills
Campus Involvement
Lambda Chi Alpha Fraternity, Member, Spring 2018, Present
Academic Honors
Dean's List, Western Kentucky University, Spring 2021
References
References available upon request.
Timeline
Sales Representative
Gary Force Honda
03.2023 - Current
Server
Red Lobster
12.2021 - 02.2023
Officer of Fraternity Ritualist
Lambda Chi Alpha Fraternity
01.2019 - 12.2020
Server
Steak N Shake
07.2017 - 11.2020
Bachelor of Science - Marketing, Social Media Marketing Concentration
Western Kentucky University