Summary

Overview

Work History

Education

Skills

Timeline

Micah Winters

Bremerton,Washington

Summary

Experienced in customer service with a proven ability to thrive in dynamic, fast-paced environments. Brings attention to detail, a collaborative approach, and a positive demeanor to all responsibilities. Highly adaptable and committed to continuous learning to enhance efficiency and ensure an outstanding customer experience each day.

Overview

3

3

years of professional experience

Work History

Host

Spiro's Pizza and Pasta

09.2021 - 08.2024

Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Contributed to team success through effective communication and cooperation with coworkers and management.
Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Monitored seating area and checked restrooms regularly to keep spotless.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

Associate of Arts - Computer Science

Olympic College

Bremerton, WA

06-2024

High School Diploma -

Klahowya Secondary School

Silverdale, WA

06-2024

Skills

Customer Service
Team Collaboration
Multitasking proficiency
Adaptable to change

Exceptional communication
Detail Oriented
POS Software

Timeline

Host

Spiro's Pizza and Pasta

09.2021 - 08.2024

Associate of Arts - Computer Science

Olympic College

High School Diploma -

Klahowya Secondary School