Micah Zawistowski
Blaine,United States
Summary
Experienced with client-centered counseling approaches and therapeutic techniques. Utilizes strong communication skills to build rapport and trust with clients. Knowledge of various counseling methodologies and their application in diverse settings.
Overview
10
10
years of professional experience
Work History
Positive Support Professional
JEC Miller
12.2022 - Current
- Developed and implemented tailored treatment plans according to client goals and objectives
- Performed in-depth mental health assessments to determine client issues and potential treatment plans
- Thoroughly monitored client progress, updating case records and reports to reflect changes
- Maintained accurate documentation of client interactions, assessments, and progress notes for effective case management.
Mental Health Practitioner
Applied Care Services
09.2021 - 12.2022
- Organized accommodations for transient and houseless clients, increasing safety and access to resources
- Provided independent skills training for clients in a community-based setting
- Established personal recovery goals, rehabilitative goals, and objectives with each client
- Coordinated services with families/guardians of clients, case managers, and medical personnel, as appropriate.
Customer Service Representative
Medtronic
01.2019 - 09.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Mental Health Associate
Mercy Hospital: Unity Campus
09.2014 - 01.2019
- Responded and documented changes in patient's health status and communicated changes to the RN
- Reported observations of patient's potential for violence towards self or others
- Demonstrated use of correct de-escalation techniques to provide safe and therapeutic environment for patients and staff
- Verbalized knowledge of mental health diagnosis including mood disorders, personality disorders, thought disorders, anxiety disorders, and substance abuse.
Education
Master of Arts: Counseling -
Bethel University
Master of Arts: Strategic Leadership -
Bethel University
Bachelor of Arts: Health Psychology -
University of Northwestern
Skills
- Building rapport
- Client advocacy
- Interventions
- Self-care strategies
- Psychoeducation
- Behavior monitoring
Timeline
Positive Support Professional
JEC Miller
12.2022 - Current
Mental Health Practitioner
Applied Care Services
09.2021 - 12.2022
Customer Service Representative
Medtronic
01.2019 - 09.2020
Mental Health Associate
Mercy Hospital: Unity Campus
09.2014 - 01.2019
Bachelor of Arts: Health Psychology -
University of Northwestern
Master of Arts: Counseling -
Bethel University
Master of Arts: Strategic Leadership -
Bethel University
Similar Profiles
Hanna Ford IIHanna Ford II
COMMUNITY DIRECT CARE SUPPORT at JEC MILLERCOMMUNITY DIRECT CARE SUPPORT at JEC MILLER
Kelsey ShawKelsey Shaw
Designated Manager at JEC Miller Inc.Designated Manager at JEC Miller Inc.
TANIYA TANIYATANIYA TANIYA
Senior Quality Assurance Inspector at JECSenior Quality Assurance Inspector at JEC