Microsoft and Excel
Zoe Musa
Plymouth,United States
Summary
Qualified and professional Behavior Therapist with 5-6 years of experience, offering background working one-on-one at a center base, schools and community to provide high-quality behavioral services to individuals with developmental disabilities. Addressed specific client needs based on individual treatment plan and collected data on treatment goals. Successfully reduced problem behaviors and increased functional replacement behaviors. Committed to enhancing autonomy and quality of life among individuals and families thorough proven treatment methods.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Positive Support Professional
Stable Housing Solutions
03.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Residential Counselor
Prairie Care
07.2023 - Current
- Increased overall program adherence by monitoring resident participation in scheduled activities.
- Optimized medication management protocols, ensuring accurate administration and monitoring side effects.
- Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.
- Monitored and documented client progress toward meeting goals and objectives.
- Encouraged healthy lifestyle choices among residents by leading educational workshops on topics such as nutrition, exercise, mental health awareness.
- Delivered targeted interventions for individual residents based on their specific needs and treatment objectives.
- Encouraged clients to develop self-advocacy skills and to become active participants in own treatment plans.
- Collaborated with multidisciplinary team to develop comprehensive treatment plans, improving residents'' progress.
- Addressed behavioral and emotional needs of residents through activities and interventions, increasing resident socialization, interpersonal, and social skills.
- Developed and maintained relationships with community resources to provide additional support services.
- Supervised team of residential counselors while managing 24-hour residential facility for adults with mental health disorders.
- Educated clients on managing mental health disorders and identifying signs and symptoms of relapse.
- Supported case managers in the development and implementation of continuing care plans for residents, preparing them for successful transitions into independent living situations.
- Conducted regular check-ins with residents to monitor progress, address concerns, and provide ongoing support.
- Developed, implemented and monitored residential policies and procedures.
Lead Behavior Therapist( Level 1)
Minnesota Autism Center, MAC
02.2018 - 07.2023
- Administered therapy and applied behavioral analysis techniques in school, home and community to facilitate client treatment plan.
- Facilitated communication and socialization activities at home and in social environments to help individuals develop healthy behaviors.
- Engaged in pre-crisis and crisis interventions to facilitate positive outcomes using least restrictive alternative.
- Implemented educational programming by teaching self-help, communication and personal care skills.
- Implemented exercises to enhance client emotional and physical well-being and improve functional skills.
- Motivated clients to reach treatment goals and supported each through difficult situations and transitions.
- Contributed to treatment success by offering feedback and guiding patients through exercises.
- Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals.
- Coordinated schedules for therapy teams, balancing caseloads while prioritizing client needs and therapist availability.
- Enhanced team efficiency by providing ongoing training and supervision to behavior therapists.
- Led the development of staff training materials, refining content to ensure relevance and effectiveness in enhancing therapist skills.
- Responded effectively to crisis situations involving clients, using de-escalation techniques and appropriate interventions as needed.
- Strengthened staff competence through regular performance evaluations, feedback sessions, and targeted training opportunities.
Sales Associate/Commission Sales Associate
Macy’s Inc
08.2018 - 01.2023
- Informed customers of promotions to increase sales productivity and volume.
- Attended monthly sales meetings and quarterly sales trainings.
- Built diverse and consistent sales portfolio.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Helped customers locate products and checked store system for merchandise at other sites
- Engaged with customers to effectively build rapport and lasting relationships
ISP Specialist
People Inc
10.2016 - 02.2018
- Attended training programs to deepen professional skillset and assisted in training fellow associates on existing and new training programs.
- Assisted with staff training to enforce quality, safety and sanitation guidelines.
- Educated staff on organizational mission and goals to help employees achieve success.
- Interpreted clients' needs and introduced services to fit specific requirements.
- Followed all company policies and procedures to deliver quality work.
- Listened and responded to customer requests and forwarded necessary information to superiors.
Education
Bachelor of Science - Police Science
SUNY Buffalo State
Buffalo, NY05.2012
Bachelor of Arts - Liberal Arts And Sciences
Erie Community College
Buffalo, NY08.2010
Skills
- Applied behavior analysis
- Behavioral interventions
- Treatment planning
- Educational programming
- Medication administration
- Session video recording
- Observation
- Behavior Support Plans
- Autism Spectrum Disorder
- Coping skills development
- Documentation And Reporting
- Crisis intervention strategies
- Positive Reinforcement
- Patient support
- Behavioral Intervention
Certification
- Certified Medication Administration, Health Counseling Services- 2/8/2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Languages
Krio
Professional Working
Interests
Traveling, Adventures, Sports( soccer), Shopping Music,Reading,Hiking
Timeline
Positive Support Professional
Stable Housing Solutions
03.2024 - Current
Residential Counselor
Prairie Care
07.2023 - Current
Sales Associate/Commission Sales Associate
Macy’s Inc
08.2018 - 01.2023
Lead Behavior Therapist( Level 1)
Minnesota Autism Center, MAC
02.2018 - 07.2023
ISP Specialist
People Inc
10.2016 - 02.2018
Bachelor of Science - Police Science
SUNY Buffalo State
Bachelor of Arts - Liberal Arts And Sciences
Erie Community College
- Certified Medication Administration, Health Counseling Services- 2/8/2023
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