Micah Thompson
Tallassee,AL
Summary
Skillful in creating engaging and educational activities, promoting positive behavior, and ensuring a safe and stimulating environment. Proven ability to build strong relationships with children and parents, resulting in a high level of trust and satisfaction. Demonstrated success by advocating for people from diverse, cultural and socioeconomic backgrounds.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Social Services Case Manager
Division Of Family And Children Services
01.2024 - Current
- Identified community resources to support clients.
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
- Visited homes and agencies to provide support and case management services to clients.
Front Desk Supervisor
Homewood Suites Montgomery-Eastchase
05.2022 - 05.2024
- Supervised a team of front desk associates to ensure smooth and efficient operations
- Designed and implemented customer service policies and procedures to ensure a high level of customer satisfaction
- Trained new employees on front desk operations, ensuring they were well-prepared for their roles and responsibilities.
- Communicated regularly with management on front desk performance, identifying areas for improvement or growth opportunities.
Lead Teacher
Big Blue Marble Academy
08.2023 - 01.2024
- Provided instructional leadership in an early childhood classroom setting, managing the daily routine of up to 16 students
- Developed and implemented lesson plans and activities to encourage student learning and growth
- Collaborated regularly with colleagues and school administrators to ensure best practices and educational objectives were met
- Maintained a safe and positive learning environment for all students
Night Coach Counselor
Rite of Passage
05.2023 - 09.2023
- Provided 24/7 support to individuals in a residential setting
- Developed and implemented individualized treatment plans
- Facilitated crisis intervention and conflict resolution
- Collaborated with multidisciplinary team to ensure safe and effective client care
Education
Bachelor of Science - Psychology
Faulkner University
Montgomery, AL07-2025
Master of Science - Elementary Education
Jacksonville State University
Jacksonville, AL04-2023
Skills
- Administration
- Customer Service
- Communication
- Critical Thinking
- Organization
Certification
- Teaching Certification, Class B Teaching Certification in Elementary Education
- CPR Certified, 2023
Accomplishments
- Member of Alpha Kappa Alpha Sorority Inc.
- Member of Kappa Alpha Psi Business Organization
- Freshman Forum Member
- Jacksonville State Women's Leadership Recipient
- Dean's List Recipient (2018-2023)
Timeline
Social Services Case Manager
Division Of Family And Children Services
01.2024 - Current
Lead Teacher
Big Blue Marble Academy
08.2023 - 01.2024
Night Coach Counselor
Rite of Passage
05.2023 - 09.2023
Front Desk Supervisor
Homewood Suites Montgomery-Eastchase
05.2022 - 05.2024
- Teaching Certification, Class B Teaching Certification in Elementary Education
- CPR Certified, 2023
Bachelor of Science - Psychology
Faulkner University
Master of Science - Elementary Education
Jacksonville State University
Similar Profiles
Shalisha JacksonShalisha Jackson
Social Services Specialist at DIVISION of FAMILY and CHILDREN SERVICESSocial Services Specialist at DIVISION of FAMILY and CHILDREN SERVICES
Jazzmin CruseJazzmin Cruse
Social Services Supervisor (Family Preservation) at DIVISION OF FAMILY AND CHILDREN SERVICESSocial Services Supervisor (Family Preservation) at DIVISION OF FAMILY AND CHILDREN SERVICES
Niyla Ford, BSWNiyla Ford, BSW
Social Work Intern at Division Of Family And Children ServicesSocial Work Intern at Division Of Family And Children Services