Results-focused [Industry] professional with strength in [Skill]. Proactive leader with strengths in communication and collaboration. Proficient in leveraging [Area of expertise] and [Area of expertise] knowledge to promote [Result]. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Hi, I’m
Micah Vittorio Migliaccio
Orlando,FL
Summary
Overview
11
years of professional experience
Work History
Hard Rock InternationalOrlando, FL
Server
04.2022 - Current
Job overview
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Recorded meal selections and transactions in microsystem to deliver prompt service.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Olive Garden RestaurantOrlando, FL
Bartender/Server
09.2021 - 04.2022
Job overview
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Charter SpectrumOrlando, FL
Direct Sales Representative
10.2020 - 09.2021
Job overview
- Sold products and services in field for Charter Communications.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
Holiday Stationstores Inc.Two harbors, MN
Sales Associate
05.2019 - 09.2020
Job overview
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Networked to build client base and promote products to new and existing clients
Neighbor to NeighborTwo Harbors, MN
Sales Associate
04.2019 - 08.2020
Job overview
- Presented professional appearance at all times and assisted with product placement and visual merchandising tasks
- Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities
- Negotiated and closed deals with minimal oversight
Blackwoods GroupTwo Harbors, MN
Server
05.2019 - 12.2019
Job overview
- Discussed menu items and dietary concerns, noted special requests, and suggested appetizers or other additional items to meet sales goals
- Inquired about guest satisfaction, anticipated additional needs, and happily fulfilled requests
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
RegencenterSanto Domingo, Dominican Republic
Marketing Coordinator
01.2017 - 03.2019
Job overview
- Directed advertisements, trade show banners, and signage projects from design through final delivery
- Aided senior leadership by executing comprehensive administrative and marketing support
- Spearheaded marketing strategy and identified business development opportunities
- Achieved 35% reduction in marketing costs and increased ROI by 25%
RegenCenter
Bi-Lingual Client Service Specialist
02.2013 - 01.2019
Job overview
- Assisted customers with completing quick and efficient sales transactions to guarantee a high level of customer service.
- Made customers top priority and employed active listening skills to understand needs and deliver first-rate service.
- Addressed customer inquiries and effectively resolved complaints.
- Offered knowledgeable and supportive assistance to anticipate and meet customer needs and build loyalty.
DataVimencaSanto Domingo, Dominican Republic
Customer Service Representative
05.2016 - 12.2017
Job overview
- Resolved escalated customer issues quickly to drive client retention.
- Upheld privacy and security requirements established by U.S.-based clients, regulatory agencies, and DataVimenca.
- Cross-trained on technical support and retention roles in order to provide skilled back-up for customer-facing teams.
- Achieved high marks on quality assurance evaluations through active listening and timely issue resolution.
Skills
- Team leadership
- American English, written and spoken
- Latin American Spanish, written and spoken
- Customer service
- High pressure environments
- Organizational strengths
- Meticulous attention to detail
- Table Bussing
- Safe food handling
- Service prioritization
- Sales expertise
Affiliations
Affiliations
Participation in conferences and seminars for product training, sales, investment, personal growth, workplace motivation, and leadership.
References
References
References:
- Jeff A. Manager, Holiday Station Stores Inc. : 218-834-2291
- Pastor James Joseph, General Manager, Neighbor to Neighbor Thrift Store Store: 218-834-2972 Cell: 218-343-1265
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Timeline
Server
Hard Rock International
04.2022 - Current
Bartender/Server
Olive Garden Restaurant
09.2021 - 04.2022
Direct Sales Representative
Charter Spectrum
10.2020 - 09.2021
Sales Associate
Holiday Stationstores Inc.
05.2019 - 09.2020
Server
Blackwoods Group
05.2019 - 12.2019
Sales Associate
Neighbor to Neighbor
04.2019 - 08.2020
Marketing Coordinator
Regencenter
01.2017 - 03.2019
Customer Service Representative
DataVimenca
05.2016 - 12.2017
Bi-Lingual Client Service Specialist
RegenCenter
02.2013 - 01.2019
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