Micaiah Jackson
Asheville,NC
Summary
Expertise in customer service and is trained easily. Highly motivated to work in the aviation industry. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with the ability to handle challenging work, and excellent time management skills.
Overview
4
4
years of professional experience
Work History
Dispatcher
WNC Aviation
Asheville , NC
11.2023 - Current
- Conferred with customers or supervising personnel to address questions, problems or requests for service or equipment.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Monitored flight operations for each student to ensure that seat changes were efficient for the next student.
- Tracked changes in computer system to keep records current and accurate.
Dishwasher
Bull and Beggar
Asheville, NC
07.2023 - 10.2024
- Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Ensured timely availability of clean dishes for various meal services.
- Studied methods of coworkers, successfully learning kitchen, and food service skills.
- Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Inspected dishes closely to check for remnants of food or dirt.
Landscaper
USA Raft
Erwin, TN
06.2021 - 07.2023
- Cleaned up debris after completing jobsite tasks.
- Provided customer service, addressing client concerns and ensuring satisfaction with completed projects.
- Cut and trimmed lawns using power mowers and edgers.
- Built retaining walls using stones or bricks for stability purposes.
- Maintained cleanliness and organization of work areas, tools, and equipment.
- Utilized automatic sprayers to mix and spray fertilizers and herbicides onto grass and trees.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Associate of Science - Aviation Management
Asheville Buncombe Technical Community College
Asheville, NC05-2025
High School Diploma -
Asheville High School
Asheville, NC05-2023
Skills
- Customer service
- Emergency procedures
- Time management
- Multitasking and organization
- Dispatch software
- Problem-solving
Timeline
Dispatcher
WNC Aviation
11.2023 - Current
Dishwasher
Bull and Beggar
07.2023 - 10.2024
Landscaper
USA Raft
06.2021 - 07.2023
Associate of Science - Aviation Management
Asheville Buncombe Technical Community College
High School Diploma -
Asheville High School
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