Summary
Overview
Work History
Education
Skills
Timeline
Generic

Micaiah Jones

Chesapeake,VA

Summary

Dynamic and dedicated professional with exceptional customer service skills, honed at Amazon as a Warehouse Associate. Proven ability to multitask in fast-paced environments while maintaining accuracy in inventory management. Committed to teamwork and continual improvement, leveraging strong communication abilities to enhance operational efficiency.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2
2
years of professional experience

Work History

Amazon

Warehouse Associates LP
01.2025 - Current

Proficiently supported inventory organization.

• Maintain organization and cleanliness in the warehouse to ensure safety standards are met.

• Operate warehouse equipment such as scanners, forklifts, and pallet jacks to move products.

• Collaborate with team members to meet daily operational goals and deadlines.

• Monitor product quality and ensure all shipments are accurate and timely.

  • Passionate about learning and committed to continual improvement.

McDonald’s

Crew Member
01.2024 - 12.2024

Ensured each customer receives outstanding service by greeting and acknowledging everyone, inquiring if any assistance is needed, listening to the needs of customers, maintaining solid product knowledge, and thanking them for shopping.

  • Maintained friendly and respectful decorum at all times toward customers, co-workers, vendors and all others.
  • Arrived to work station on time, appropriately groomed, dressed, and ready to work; worked all scheduled shifts and attend required trainings and meetings.
  • Periodically walked store to ensure awareness of promotional and sales items as well as weekly advertisements, and new produce items.
  • Ensured accurate and efficient operation of the register; including cash management of the drawer throughout their shift, correct distribution of change and ensuring debit and credit are processed properly.

Chipotle

Team Members
02.2023 - 02.2024

• Provide exceptional customer service by taking orders, serving food, and addressing customer concerns.

• Assist with food preparation, ensuring quality standards and cleanliness.

• Maintain a positive and friendly environment for guests and fellow team members.

• Operate cash register, handle transactions, and maintain accurate inventory.

  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.

Party City

Cashier Customer Service
11.2022 - 02.2023

Ensured each customer receives outstanding service by greeting and acknowledging everyone, inquiring if any assistance is needed, listening to the needs of customers, maintaining solid product knowledge, and thanking them for shopping.

  • Maintained friendly and respectful decorum at all times toward customers, co-workers, vendors and all others.
  • Arrived to work station on time, appropriately groomed, dressed, and ready to work; worked all scheduled shifts and attend required trainings and meetings.
  • Periodically walked store to ensure awareness of promotional and sales items as well as weekly advertisements, and new produce items.
  • Ensured accurate and efficient operation of the register; including cash management of the drawer throughout their shift, correct distribution of change and ensuring debit and credit are processed properly.

Education

High School Diploma -

Indian River High
Chesapeake, VA
06.2024

Skills

    Excellent customer service skills

    Ability to multitask in a fast-paced environment

    Strong telephone and computer skills

    Strong communication and interpersonal skills

    Customer service experience

    Time management and multitasking

    Basic math and cash handling skills

    Team collaboration

    Warehouse operations and equipment handling

    Ability to work as a team with coworkers and

Timeline

Amazon

Warehouse Associates LP
01.2025 - Current

McDonald’s

Crew Member
01.2024 - 12.2024

Chipotle

Team Members
02.2023 - 02.2024

Party City

Cashier Customer Service
11.2022 - 02.2023

High School Diploma -

Indian River High
Micaiah Jones