Summary
Overview
Work History
Education
Skills
Timeline
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Micaya Block

Albuquerque,NM

Summary

Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.

Overview

4
4
years of professional experience

Work History

Doordash Driver

DoorDash
01.2025 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Averaged 30 offers per shift

Delivery Associate

Amazon Flex
12.2020 - 09.2024
  • Delivered packages to customer doorsteps and business offices.
  • Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
  • Handled receipt, storage, identification and delivery of products for clients.
  • Tracked delivery status and updated customers for expected delivery time.
  • Followed safety procedures and regulations to protect packages and vehicles.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Managed delivery route for optimal use of time and fuel.
  • Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
  • Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
  • Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Communicated with dispatch and customers for accurate delivery information.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Adapted quickly to changing conditions during inclement weather or unexpected road closures, rerouting effectively while minimizing delays.
  • Proactively identified potential issues affecting delivery success, taking corrective action as needed to maintain performance standards.
  • Averaged delivering to approximately 40 places per shift

Education

High School Diploma -

Penn Foster
Scranton, PA
10-2024

Skills

  • Management
  • Communication
  • Problem-solving
  • Friendliness
  • Order Handling
  • Time management
  • Customer service
  • Clean driving record
  • Schedule management
  • Shipping and packaging
  • Confidentiality
  • Teamwork and collaboration
  • Interpersonal skills
  • Organizational skills

Timeline

Doordash Driver

DoorDash
01.2025 - Current

Delivery Associate

Amazon Flex
12.2020 - 09.2024

High School Diploma -

Penn Foster

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