Professional Summary
Overview
Work History
Education
Skills
Interests
Timeline

MICAYLA H. VALLIE

Cracker Barrel
Asheville,NC
6
years of professional experience

Collaborative professional with a strong background in design and coaching, skilled in enhancing communication and teamwork. Thrives in fast-paced environments, adept at managing tight deadlines and adapting to evolving project needs. Focused on building positive relationships and delivering high-quality solutions that drive customer satisfaction.

Work History

Server

5 Months
Cracker Barrel | 05.2026 - Current
  • Greet and welcome guests, answer menu questions, provide drink and food recommendations, and ensure a positive dining experience.
  • Take and deliver food and beverage orders correctly and promptly.
  • Collaborate with kitchen staff, bartenders, and other servers to ensure efficient service.

Graphic Designer

7 Months
Greeneville Signs | 08.2025 - 03.2026
  • Captured customer design vision and translated it into desired format; continued engagement with customers throughout various design stages.
  • Ensured accurate dimensions, confirmed the substrate and mounting specifications, and managed all elements of sign design prior to printing.
  • Fielded customer calls and provided cost estimates.
  • Created orders directly through vendor partners; worked closely with the Installer to schedule and discuss projects.
  • Utilized Adobe programs including Illustrator to design projects for business signage, vehicle wraps, and other indoor and outdoor custom graphics.
  • Managed company’s social media channel; included editing posts and facilitating engagement.

Retail Operations Associate

5 Years 3 Months
Chick-fil-A | 06.2020 - 09.2025
  • Drove sales and resolved customer needs with effective communication and problem-solving.
  • Planned and prepped inventory to ensure operational readiness while minimizing waste.
  • Anticipated demand spikes and adapted by preparing additional ingredients proactively.
  • Performed diverse tasks (bagging, deliveries, catering) while maintaining high service standards.
  • Provided customer support and managed kitchen preparation to ensure efficient operations and positive customer experiences in a fast-paced environment.

Digital Media Producer

3 Years 9 Months
Freelance | 01.2023 - 2025
  • Created an award-nomination video showcasing a nominee, and contributing to an award win.
  • Produced a fundraising-event marketing video, increasing visibility, local news coverage, and participation.
  • Produced and submitted a short film to 52 Film Fest.

Assistant Volleyball Coach

2 Years 4 Months
Greeneville Middle School | 06.2020 - 10.2022
  • Facilitated communication with 21 athletes and families on schedules, expectations, and game strategies.
  • Contributed to game strategies and drill development to support effective practices and tournaments.
  • Managed Junior Varsity team operations, including organizing practices and gameplay.

Education

Bachelor of Arts - Media & Communications

East Tennessee State University | Johnson City, TN | 05-2024
  • GPA: 3.5/4.0
  • Men's and Women's Volleyball Club Coach

Associate of Arts - General Studies

Walters State Community College | Morristown | 05-2019
  • Dean’s List every semester while balancing a full course load and leadership responsibilities as a student-athlete and volleyball team captain.
  • GPA: 3.7/4.0

Skills

Conflict Resolution
Effective Communication
Social media
Adobe Illustrator
Adobe Premiere Pro
DaVinci Resolve
Audio production
Microsoft Office Suite

Interests

Baking
Running
Hiking
Creative Writing

Timeline

Server

Cracker Barrel
05.2026 - CurrentRead More

Graphic Designer

Greeneville Signs
08.2025 - 03.2026Read More

Digital Media Producer

Freelance
01.2023 - 2025Read More

Retail Operations Associate

Chick-fil-A
06.2020 - 09.2025Read More

Assistant Volleyball Coach

Greeneville Middle School
06.2020 - 10.2022Read More

Walters State Community College

Associate of Arts from General Studies
Read More

East Tennessee State University

Bachelor of Arts from Media & Communications
Read More
MICAYLA H. VALLIE