Micayla Walsh
San Antonio,Texas
Summary
Adaptable and socially adept employee with experience in customer service, customer care, and overall experience providing skills. Well-versed in conversations surrounding the business and it's aspects as well as knowing the answers to a large spectrum of questions that may come up. Highly confident handling large groups of people and ensuring the satisfaction and well-being of each individual. Ensuring the smooth process of each ordered assignment is of utmost priority and that it is carried out correctly.
Overview
9
9
years of professional experience
Work History
Hostess
PINSTACK
11.2022 - Current
- Welcomed and seated guests, ensuring prompt and friendly service.
- Managed reservation system efficiently to optimize dining flow.
- Coordinated with kitchen staff to communicate guest needs effectively.
- Assisted in maintaining cleanliness and organization of dining area.
- Addressed customer inquiries and resolved issues promptly and courteously.
- Supported team members during busy shifts, enhancing overall efficiency.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Funeral Director's Assistant
Mission Park Funeral Chapels And Cemeteries
10.2024 - 05.2025
- Assisted in preparing deceased individuals for viewings and services, ensuring dignity and respect for the decedent.
- Supported funeral directors in arranging transportation logistics for families and deceased.
- Maintained cleanliness and organization of funeral home facilities to provide a comfortable and welcoming environment.
- Provided compassion, advice, and support to grieving families during visitations and memorial services.
- Organized paperwork and documentation related to service arrangements, ensuring accuracy and compliance.
- Collaborated with team members to ensure seamless execution of funeral services and ceremonies.
- Developed understanding of various cultural practices related to funerals, enhancing service personalization.
- Improved overall efficiency by assisting in the coordination of funeral services, visitations, and receptions.
- Contributed to a seamless client experience by arranging floral displays and setting up audio/visual equipment for services.
Veterinary Intern
Ellison Drive Animal Hospital
06.2016 - 08.2016
- Assisted in diagnosing and treating various animal health conditions.
- Educated pet owners on proper care and preventive health measures.
- Contributed consistently towards maintaining high standards of cleanliness throughout the clinic premises.
- Assisted in dental cleanings and extractions, promoting oral health among the clinic''s patients.
- Contributed to a positive work environment through effective teamwork and collaboration with colleagues.
- Administered medications accurately and safely to support effective treatments of various conditions.
- Performed laboratory tests efficiently, aiding in accurate diagnoses and appropriate treatment plans.
Education
Bachelor In Applied Science - Mortuary Sciences
San Antonio College
San AntonioHighschool GED -
William H. Taft Highschool
San Antonio, TX06.2021
Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Customer service expertise
- Interactive communication skills
- Greeting guests
- Hospitality service expertise
- Special requests handling
- Seating arrangements
- Service prioritization
- Adaptability
Additional Information
Student Volunteer at City Church for youth group services of around 15-20 children. [2014-2017]
Timeline
Funeral Director's Assistant
Mission Park Funeral Chapels And Cemeteries
10.2024 - 05.2025
Hostess
PINSTACK
11.2022 - Current
Veterinary Intern
Ellison Drive Animal Hospital
06.2016 - 08.2016
Bachelor In Applied Science - Mortuary Sciences
San Antonio College
Highschool GED -
William H. Taft Highschool
Similar Profiles
Soren MountsSoren Mounts
Party Host at PINSTACKParty Host at PINSTACK
Toccara L AlcantarToccara L Alcantar
Prep Cook at PINSTACKPrep Cook at PINSTACK
HEZAKIYA WASHINGTONHEZAKIYA WASHINGTON
Restaurant Hostess at PINSTACKRestaurant Hostess at PINSTACK
Izaiah PerezIzaiah Perez
Automotive Technician at North Park Lexus San AntonioAutomotive Technician at North Park Lexus San Antonio
Rudy MartinezRudy Martinez
Executive Chef- Food & Bev Operations at Six Flags Fiesta TexasExecutive Chef- Food & Bev Operations at Six Flags Fiesta Texas