Micca Myers
Westland,MI
Summary
Experienced Manager with a demonstrated history of managing in the Import/Export, logistics and supply chain industry. Looking for a position where I can utilize my strengths and diversify my skills, while enhancing another operation where my abilities can be used to assist with growth and enhancing the profitability of the organization.
Overview
29
29
years of professional experience
Work History
General Manager
Universal Intermodal
09.2019 - 09.2023
- Manages day to day operational activities for a large intermodal container drayage operation
- Directs and manages terminal staff of 22 employees that includes but not limited to Fleet Managers, Customer Service, and Billing
- Oversight of a large container depot which employs an additional staff of 11 employees that includes but not limited to Gate Clerks, Gate Inspectors, Yard Switchers, and Lift Operators
- Actively works with sales to develop strong customer relationships for long term growth and stability of the terminal
- Responsible for controlling, monitoring, and rebilling of operational expenses which includes container per diem, demurrage, chassis rental, and M&R expenses
- Full responsibility for the monthly profit and loss statement and evaluation of areas of deficiencies and surplus to provide feedback to upper management accordingly
- Leads staff to ensure satisfactory service levels, communication, documentation, and accurate invoicing to customers
- Responsible for driver recruiting of independent contractors, contractor orientation and contractor retention activities
- Responsible for maintaining independent contractor’s Safety and Compliance metrics, including but not limited to annual truck inspections, quarterly inspection reports, and insuring contractor’s physicals and CDL’s are up to date.
- Oversight for contractor’s ELD compliance
General Manager
XPO Logistics
06.1998 - 08.2019
- Managed a container drayage terminal (domestic and import/export) with an 8-acre inland container yard and consisting of 10 employees and 80 independent contractors.
- Oversight of terminal P&L to include but not limited to maximizing revenue and associated gross margin while minimizing terminal expenses for per diem, demurrage, chassis billing, and M&R expenses
- Managed terminal’s customer base and coordination of revenue needs with sales department as well as supporting the terminal’s own sales needs.
- Monitored drivers’ on time delivery percentage in accordance with set customer expectations
- Managed driver payout through continual quarterly updates to terminal drivers’
- Schedule B
- Oversight of safety and driver recruiting and retention activities
Operations Coordinator
Bridge Terminal Transport
05.1996 - 06.1998
- Support Dispatcher in their duties of dispatching trucks to meet customer requirements.
- Make appointments for pick-up and delivery, and update system accordingly
- Monitor import container releases from rail and schedule delivery appointments to avoid demurrage
Dispatcher
ContainerPort Group
08.1994 - 06.1998
- Dispatched a fleet of independent contractors to pick up and deliver intermodal shipments to and from Detroit rails.
- Scheduled delivery appointments and oversaw all terminal operations until growth allowed for hiring of a terminal manager.
Education
BACHELOR OF BUSINESS ADMINISTRATION - Supply Chain Management
Iowa State University
Ames, IA12.1992
Skills
- Efficient multi-tasker
- Staff training/development
- Client account management
- Recruitment
- Business Development
Timeline
General Manager
Universal Intermodal
09.2019 - 09.2023
General Manager
XPO Logistics
06.1998 - 08.2019
Operations Coordinator
Bridge Terminal Transport
05.1996 - 06.1998
Dispatcher
ContainerPort Group
08.1994 - 06.1998
BACHELOR OF BUSINESS ADMINISTRATION - Supply Chain Management
Iowa State University
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