Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Abrahamson

Kent,Washington

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

23
23
years of professional experience

Work History

Account Manager

Chicago Title
02.2023 - Current
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Liaised with marketing and sales teams to develop targeted campaigns.

Account Manager

Rainier Title
03.2016 - 02.2023
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Facilitated client satisfaction and renewed customer relations to drive growth.

Owner

Ike Pono
01.2011 - 01.2016
  • Managed day-to-day business operations.
  • Enrolled students for the classes via cold calls
  • Established foundational processes for business operations.
  • Trained and motivated employees to perform daily business functions.
  • Facilitated Leadership, Empowerment, Awareness Seminars

Mortgage Broker

Diamond Mortgage
02.2001 - 02.2011
  • Explained entire mortgage loan process to borrower.
  • Evaluated borrower financial information, pay stubs and credit history to determine loan possibility.
  • Assessed clients' financial data to determine loan suitability.
  • Established strong relationships with borrowers, which helped to forge new business opportunities.

Education

Leadership And Empowerment

PSI Seminars
Clearlake, CA
11.2005

High School Diploma -

North Kitsap Senior High School
Poulsbo, WA
03.1986

Skills

  • Territory Management
  • Lead Generation
  • Customer Service
  • Converting Leads
  • Account Management
  • Lead Development

Timeline

Account Manager

Chicago Title
02.2023 - Current

Account Manager

Rainier Title
03.2016 - 02.2023

Owner

Ike Pono
01.2011 - 01.2016

Mortgage Broker

Diamond Mortgage
02.2001 - 02.2011

Leadership And Empowerment

PSI Seminars

High School Diploma -

North Kitsap Senior High School

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Michael Abrahamson