Michael Acfalle
Gig Harbor,WA
Summary
Experienced Regional Sales Manager with a proven track record in the information technology and services, building materials, retail hardware, and architectural coatings industries. Proficient in sales, account management, business development, customer service, retail sales, coaching/training, and architectural coatings. Dedicated professional with an Associate's degree in Business Administration and Management from Edmonds Community College. Highly skilled in collaborating with clients to promptly identify their needs and recommend products and services that align with their goals. Strong communicator committed to delivering exceptional customer care.
Overview
12
12
years of professional experience
Work History
Regional Associate
Phase 3
11.2016 - Current
- Established strong relationships with key decision makers and or store owners within the Independent Hardware
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
Territory Manager/Regional Trainer
PPG Architectural Coatings
02.2014 - 10.2016
- Managed the continued profitability and PPG brand growth within an assigned territory in the Lowes Home Improvement channel
- I was also a 'Jump Start' or Regional Trainers for the Seattle region
- Assigned to on board and train new hire territory managers on the essential functions of our roles within our territories
- This includes how to establish, build and retain relationships with all levels of store associates, how to train effectively on all of PPG's brands and gain more market share within Lowes
Sales Specialist
Lowe's Companies, Inc.
05.2012 - 02.2014
- Focused on delivering excellent customer service to both DIY and Pro market segments
- Gaining customer accounts and maintaining customer loyalty to have continued repeat business
Education
BBA - General
Eastern Washington University
Cheney, WAAssociate's degree - Business Administration and Management, General
Edmonds Community College
Edmonds, WA06.2009
Skills
Customer Service
Time Management
Attention to Detail
Computer Skills
Customer interaction
Decision-Making
Relationship Building
Complex Problem-Solving
Courteous and Professional
Oral communication
Work Planning and Prioritization
MS Office
Performance Improvement
Product Merchandising
Issue Resolution
Sales expertise
Sales Techniques
Strategy Development
Research abilities
Event Coordination
Product Knowledge
Merchandising and Display
Staff Training and Development
Marketing
Business Development
Brand Management
Timeline
Regional Associate
Phase 3
11.2016 - Current
Territory Manager/Regional Trainer
PPG Architectural Coatings
02.2014 - 10.2016
Sales Specialist
Lowe's Companies, Inc.
05.2012 - 02.2014
BBA - General
Eastern Washington University
Associate's degree - Business Administration and Management, General
Edmonds Community College
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