Michael Adams
Austin,TX
Summary
Skilled and experienced Revenue operations professional with a track record in optimizing, Revenue operations teams, analyzing data sets and managing cross-functional projects.
Overview
5
5
years of professional experience
Work History
Revenue & Sales Operations Analyst
Papaya Global
01.2022 - Current
- Responsible for monthly/quarterly Sales & Revenue analysis - Formulate MoM business review and deliver high level analysis/insights for sales leaders', consult with Global sales executives, and present strategy for future implementation
- Work with GTM leaders to ensure sales targets are met, identify bottlenecks, & find solutions
- Provided demand planning for Pre-sales, implementation & GTM team members (Headcount planning, budgeting, Technology spends)
- Lead-to-Cash Efficiency: Streamlined lead-to-cash processes through creation automation practices resulting in reduction in lead-to-conversion time by 20%. Increased deal velocity and decreased CAC
- Leveraged strong project management skills to successfully establish and lead the implementation of a Renewal sales team resulting in improved revenue operations efficiency and increased customer retention rates.
- Forecast Accuracy: forecasting and data analysis has consistently proven to be a key asset in aligning sales efforts with company goals y implementing predictive modeling and refining forecasting methodologies, I achieved an average forecast accuracy of 70%, ensuring better resource allocation and revenue predictability
- Partnered with Executives to develop sales organizations fiscal year revenue forecasting, sales team quota allocation, monthly growth tables, and fiscal year sales compensation plans
- Diligently worked with cross-functional stake holders to track project milestones, deadlines, and timelines utilizing Gantt charts and EVM progress charts
Operations Analyst I & II
Forcepoint Cyber Security
09.2018 - 12.2021
- Consulted with stakeholders across multiple teams I assisted in the creation of an internal portal that gives partners the ability to release purchase orders, communicate with sales and accounting teams, and collect invoices
- Spearheaded leadership, and order operations team knowledge base documentation & Responsible for administering training to all new sales hires on tool kit SOP, pricing desk management, and CSMs
- Responsible for auditing commercial/federal sales and ensuring legal compliance of all company revenue totaling $650 million.
Education
Master of Arts - Economics
University of South Carolina
Columbia, South Carolina05.2017
Skills
- Adaptability
- Leadership and Teamwork
- Problem Solving
- Communication
- Humility
- Salesforcecom
- Microsoft Office Suite
- Stakeholder Management
Hobbies and Interests
- Marathon/Ultra Running
- Adventure Racing
- Wake Surfing
- Volunteering
- Cards Against Humanity
Timeline
Revenue & Sales Operations Analyst
Papaya Global
01.2022 - Current
Operations Analyst I & II
Forcepoint Cyber Security
09.2018 - 12.2021
Master of Arts - Economics
University of South Carolina
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