Reliable and friendly Customer Service who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Delivery Driver
Lou Malnatis Pizzeria
Schaumburg, IL
11.2022 - Current
Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
Navigated local streets and highways with ease using GPS system.
Ensured accurate completion of all paperwork associated with deliveries.
Fleet Service Clerk
Envoy Air Inc an American Airlines company group
Ohare Airport, Illinois
10.2022 - 02.2023
Utilized handcarts and safe lifting protocols to transport and relocate baggage, cargo and freight items.
Adhered to safety protocols in directing aircraft departures and arrivals.
Applied fluid to aircraft surfaces to remove ice.
Patient Service Representative
Philips Biotel Heart
Chicago, IL
07.2021 - 02.2022
Instructed patients and caregivers on how to appropriately use there Heart Monitors at home to obtain necessary symptom relieve.
Implemented basic troubleshooting and support techniques to enable speedy resolution of callers' issues.
Electronics Sales Associate Seasonal
Costco
Chicago, Illinois
09.2020 - 12.2020
Educated customers on various product offerings, including Smart Tv, lab tops and Jewelry, enabling better buying decisions.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Education
Working On Associates Degree in Science -
City Colleges of Chicago - Wilbur Wright College
Chicago, IL
Training - Emergency Medical Technician
Malcolm X College
Chicago, IL
Skills
Store planning and design
Excellent multi-tasker
Staff training and development
Detail-oriented
Strong communication skills
Flexible schedule
Insurance plan verification
People skills
Certification
Certificate of Achievement ServSafe Food Handler.
Timeline
Delivery Driver
Lou Malnatis Pizzeria
11.2022 - Current
Fleet Service Clerk
Envoy Air Inc an American Airlines company group
10.2022 - 02.2023
Patient Service Representative
Philips Biotel Heart
07.2021 - 02.2022
Electronics Sales Associate Seasonal
Costco
09.2020 - 12.2020
Working On Associates Degree in Science -
City Colleges of Chicago - Wilbur Wright College
Training - Emergency Medical Technician
Malcolm X College
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