Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michael Aldape

Chicago,IL

Summary

Reliable and friendly Customer Service who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Delivery Driver

Lou Malnatis Pizzeria
Schaumburg, IL
11.2022 - Current
  • Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
  • Navigated local streets and highways with ease using GPS system.
  • Ensured accurate completion of all paperwork associated with deliveries.

Fleet Service Clerk

Envoy Air Inc an American Airlines company group
Ohare Airport, Illinois
10.2022 - 02.2023
  • Utilized handcarts and safe lifting protocols to transport and relocate baggage, cargo and freight items.
  • Adhered to safety protocols in directing aircraft departures and arrivals.
  • Applied fluid to aircraft surfaces to remove ice.

Patient Service Representative

Philips Biotel Heart
Chicago, IL
07.2021 - 02.2022
  • Instructed patients and caregivers on how to appropriately use there Heart Monitors at home to obtain necessary symptom relieve.
  • Implemented basic troubleshooting and support techniques to enable speedy resolution of callers' issues.

Electronics Sales Associate Seasonal

Costco
Chicago, Illinois
09.2020 - 12.2020
  • Educated customers on various product offerings, including Smart Tv, lab tops and Jewelry, enabling better buying decisions.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.

Education

Working On Associates Degree in Science -

City Colleges of Chicago - Wilbur Wright College
Chicago, IL

Training - Emergency Medical Technician

Malcolm X College
Chicago, IL

Skills

  • Store planning and design
  • Excellent multi-tasker
  • Staff training and development
  • Detail-oriented
  • Strong communication skills
  • Flexible schedule
  • Insurance plan verification
  • People skills

Certification

Certificate of Achievement ServSafe Food Handler.

Timeline

Delivery Driver

Lou Malnatis Pizzeria
11.2022 - Current

Fleet Service Clerk

Envoy Air Inc an American Airlines company group
10.2022 - 02.2023

Patient Service Representative

Philips Biotel Heart
07.2021 - 02.2022

Electronics Sales Associate Seasonal

Costco
09.2020 - 12.2020

Working On Associates Degree in Science -

City Colleges of Chicago - Wilbur Wright College

Training - Emergency Medical Technician

Malcolm X College
Michael Aldape