Michael Aldape
Chicago,IL
Summary
Reliable and friendly Customer Service who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying experience.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Delivery Driver
Lou Malnatis Pizzeria
Schaumburg, IL
11.2022 - Current
- Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
- Navigated local streets and highways with ease using GPS system.
- Ensured accurate completion of all paperwork associated with deliveries.
Fleet Service Clerk
Envoy Air Inc an American Airlines company group
Ohare Airport, Illinois
10.2022 - 02.2023
- Utilized handcarts and safe lifting protocols to transport and relocate baggage, cargo and freight items.
- Adhered to safety protocols in directing aircraft departures and arrivals.
- Applied fluid to aircraft surfaces to remove ice.
Patient Service Representative
Philips Biotel Heart
Chicago, IL
07.2021 - 02.2022
- Instructed patients and caregivers on how to appropriately use there Heart Monitors at home to obtain necessary symptom relieve.
- Implemented basic troubleshooting and support techniques to enable speedy resolution of callers' issues.
Electronics Sales Associate Seasonal
Costco
Chicago, Illinois
09.2020 - 12.2020
- Educated customers on various product offerings, including Smart Tv, lab tops and Jewelry, enabling better buying decisions.
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
Education
Working On Associates Degree in Science -
City Colleges of Chicago - Wilbur Wright College
Chicago, ILTraining - Emergency Medical Technician
Malcolm X College
Chicago, ILSkills
- Store planning and design
- Excellent multi-tasker
- Staff training and development
- Detail-oriented
- Strong communication skills
- Flexible schedule
- Insurance plan verification
- People skills
Certification
Certificate of Achievement ServSafe Food Handler.
Timeline
Delivery Driver
Lou Malnatis Pizzeria
11.2022 - Current
Fleet Service Clerk
Envoy Air Inc an American Airlines company group
10.2022 - 02.2023
Patient Service Representative
Philips Biotel Heart
07.2021 - 02.2022
Electronics Sales Associate Seasonal
Costco
09.2020 - 12.2020
Working On Associates Degree in Science -
City Colleges of Chicago - Wilbur Wright College
Training - Emergency Medical Technician
Malcolm X College
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