Michael Allange
Manhattan
Summary
Proactive IT Specialist recognized for contributions in network performance monitoring and infrastructure enhancement. Expertise in troubleshooting, system security, and user support drives impactful results in organizational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
I. T. Specialist
US Army
Fort Riley North
10.2024 - Current
- Configured and maintained computer systems and networks, enhancing operational readiness for user access.
- Monitored network performance, ensuring reliable connectivity across installations to support operational needs.
- Configured local area networks and wide area networks to facilitate seamless communication and data transfer.
- Created user accounts, set up permissions, and monitored system security.
- Investigated system errors to identify root cause and implemented effective solutions, minimizing downtime.
- Installed operating systems, applications, patches, updates. as needed.
- Installed software patches and new applications to enhance security.
- Managed IT support requests from personnel across various units.
- Provided technical support for users experiencing hardware or software issues.
- Assessed issues to determine appropriate troubleshooting methods for remediation.
- Collaborated with teams to enhance IT infrastructure and efficiency.
- Assisted in the implementation of new technologies and systems to improve efficiency.
- Conducted training sessions on new technologies for staff members.
Education
High School Diploma -
Fontainebleau High School
Mandeville, LA05-2023
Skills
- Network troubleshooting
- System configuration
- Security management
- Technical support
- Troubleshooting and Diagnostics
- System optimization
- Asset management
- Problem assessment
- User training
- Project management
- Effective communication
- Customer service
Certification
- Microsoft Certification: Office 365
Timeline
I. T. Specialist
US Army
10.2024 - Current
High School Diploma -
Fontainebleau High School