Michael Allers
Rio Rancho,NM
Summary
Seasoned Auto Claims Adjuster with a 30-year background in preparing insurance claims for vehicle damages. Superb knowledge of resolution and claim settlement procedures. Familiarity with general liability procedures and auto insurance policies. I have been recognized several time as a top performer both in productivity and customer service.
Overview
24
24
years of professional experience
Work History
Auto Damage Adjuster
GEICO
05.2000 - Current
- Improved customer satisfaction by efficiently addressing and resolving auto damage claims.
- Enhanced claim processing times by streamlining workflow and prioritizing tasks effectively.
- Reduced fraudulent claims through thorough investigations and detailed documentation.
- Collaborated with repair shops to ensure accurate estimates and quality repairs for clients.
- Negotiated fair settlements with claimants, balancing their needs with company interests.
- Conducted comprehensive vehicle inspections to accurately assess damage and determine repair costs.
Auto Damage Supervisor
GEICO
01.2013 - 11.2021
- Improved customer satisfaction by efficiently managing a team of auto damage adjusters.
- Enhanced team productivity with regular training sessions on industry best practices and new technologies in auto repair estimation.
- Implemented cost-saving measures in the repair process, negotiating with vendors for better pricing and monitoring material usage.
- Oversaw a team of adjusters, providing guidance and support to ensure accurate damage appraisals and prompt claim settlements.
Education
No Degree - BA
Upper Iowa University
Fayette, IAGED -
U.S Army
Colorado Springs, CO02.1979
Skills
- ICAR Platinum
- Army trained wheel vehicle mechanic
- Trained in Motorcycle and RV estimating
Timeline
Auto Damage Supervisor
GEICO
01.2013 - 11.2021
Auto Damage Adjuster
GEICO
05.2000 - Current
No Degree - BA
Upper Iowa University
GED -
U.S Army
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