Michael Alva
Sales Associate
Tempe,AZ
Summary
Experienced salesman with a reputation for exceptional team-building and project oversight abilities. Skilled in effectively collaborating with diverse personalities to achieve outstanding results. Proven track record of fostering strong relationships and consistently delivering impressive outcomes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Security Officer
Pal American Security
04.2025 - Current
- Checked and verified photo identification prior to granting facility access.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Security Agent
Anderson Security Agency, Ltd.
06.2024 - 04.2025
- Monitored surveillance cameras and alarm systems to detect and respond promptly to any suspicious activities or breaches
- Implemented strict access control measures, verifying identification credentials and maintaining a secure environment at all times
- Performed regular patrols of assigned areas, identifying potential security risks and taking proactive measures to mitigate them
- Maintained accurate incident reports detailing any security-related issues or incidents that occurred during shifts
Sales Associate
AT&T
11.2021 - 06.2024
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Credit Card Fraud Analyst
Bank of America
07.2020 - 11.2021
- Conducted preliminary investigations to confirm violations that occurred and obtained relevant documents and testimony from involved parties.
- Analyzed financial statements, bank records, and government databases to identify fraud and other instances of financial crimes.
- Recognized control failures in bank processes, procedures, and customer decisions and categorized losses.
- Identified assets of suspects in order to freeze and seize assets.
Education
High school diploma -
Desert Hills High School
Gilbert, AZ05.2022
Skills
- Inventory control
- Excellent communication skills
- Superb time management
- Relationship building
- Sales goals attainment
- Sales expertise
- Fraud prevention
- Transaction monitoring
- Fraud claims handling
Certification
Guard Card
Timeline
Security Officer
Pal American Security
04.2025 - Current
Security Agent
Anderson Security Agency, Ltd.
06.2024 - 04.2025
Sales Associate
AT&T
11.2021 - 06.2024
Credit Card Fraud Analyst
Bank of America
07.2020 - 11.2021
High school diploma -
Desert Hills High School
Similar Profiles
SEAN R. BERRIERSEAN R. BERRIER
Security Officer Supervisor at Pal American SecuritySecurity Officer Supervisor at Pal American Security
Tanisha DunbarTanisha Dunbar
Mobile Patrol Security Officer at Pal American Security ServiceMobile Patrol Security Officer at Pal American Security Service
BRANDON BAILEYBRANDON BAILEY
Homeowners Association Security Supervisor at Pal-American Security CompanyHomeowners Association Security Supervisor at Pal-American Security Company
Brandon PowellBrandon Powell
Quality Control Technician at Pauley Construction LLC.-Dycom IndustriesQuality Control Technician at Pauley Construction LLC.-Dycom Industries
Kaylyn SchonertKaylyn Schonert
Sales Associate at Best BuySales Associate at Best Buy