Michael Andy
Medina
Summary
I just wanted to add that I do not procrastinate on issues. When an employee brings an issue to my attention, I like to handle it right away because once you lose your employees' trust ,it's hard to get back. That goes for any work related matter.
Overview
1
1
Certification
6
6
years of post-secondary education
13
13
years of professional experience
Work History
Director of Sales
Blue anchor
Mentor
02.2022 - Current
- Developed strategic sales initiatives to increase market share and revenue growth.
- Led cross-functional teams to enhance customer engagement and satisfaction strategies.
- Actively addressed customer needs and supported employee engagement initiatives.
- Oversaw daily operations of production team to ensure efficient workflow and project completion.
- Utilized Microsoft Office applications, including Excel and PowerPoint, to streamline reporting and presentations.
Director of Operations and Safety and Compliance
Guide transportation
Charlotte
02.2013 - 12.2021
- Participated in the recruiting process.
- Addressed DOT and OSHA complaints to ensure compliance with regulations.
- Resolved interior disputes and addressed customer issues to ensure timely service delivery.
- Assumed multiple roles in customer service, sales, and staff management to support operations.
- Managed customer service, sales, and staff management responsibilities to support operational needs.
- Managed diverse job responsibilities effectively.
Education
BBA - Business
Ohio University
Athens, OH 08.2002 - 07.2008
Skills
- Project management
- Market analysis
- Operations management
- Logistics
- Time management
- Process improvement
- Inventory control
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Analysis skills
- Process improvement
- Customer service
- Leadership
- Supervising experience
- Organizational skills
- Communication skills
- English
- Operations management
Certification
Driver's License
Timeline
Director of Sales
Blue anchor
02.2022 - Current
Director of Operations and Safety and Compliance
Guide transportation
02.2013 - 12.2021
BBA - Business
Ohio University
08.2002 - 07.2008