Michael Angel
Chicago,IL
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Account Executive
Logan Consulting
04.2022 - Current
- Build and maintain strong relationships with clients
- Understand client needs, objectives, and expectations
- Managed over 40 prospect calls per day
- Act as main point of contact for clients, addressing inquiries and concerns
- Identify and pursue new sales opportunities within existing client accounts
- Develop and implement sales strategies to achieve revenue targets
- Generated over a million in service revenue
- Negotiate contracts and pricing agreements
- Identify and pursue new sales opportunities within existing client accounts
- Develop and implement sales strategies to achieve revenue targets
- Negotiate contracts and pricing agreements
- Upsell or cross-sell additional products or services to clients
- Communicate effectively with clients, both verbally and in writing
- Provide regular updates and reports on account status and performance
- Identify and resolve issues or challenges that may arise with client accounts
- Work closely with internal teams to ensure client satisfaction
- Anticipate potential problems and proactively address them
- Maintain deep understanding of company's products or services
- Stay updated on industry trends and competitor offerings
- Stay updated on sales techniques, industry knowledge, and best practices
- Monitor customer satisfaction and address concerns promptly
- Implement strategies to retain and grow client accounts
ERP Implementation Consultant
07.2018 - 04.2022
- Developed current and future business process road maps
- Performed data conversion and analysis of reporting
- Translated complex business requirements into functional design documents
- Developed and maintained project deliverables using Excel, PowerPoint, Word, and Visio
- Presented Deliverables to client groups ranging from 10-20 people
- Developed, Constructed, and configured Database Roles for 50+ User Companies
- Organized and led core team member meetings on various business subjects
- Involved in all phases of end-to-end project life cycle with key requirements gathering solution designing, analysis, design discussions, configuration and customization, advanced customizations, and Deployment
- Developed Work Procedures, catered to specific client business processes
- Tracked and monitored key issues
- Build weekly status reports on various projects
- Coordinated project meetings with multiple users
Event Manager
Eshots Inc
08.2017 - 08.2018
- Conducted Experience Surveys over 4 events
- Managed collection of data at live events
- Troubleshooted unexpected equipment issues
- Managed teams of at least 5 to 10 people per event
- Delivered live-data results to client during event
Product Zone Specialist
Apple Inc
08.2017 - 08.2018
- Uncovered Customers’ needs
- Guided customers through entire selling process
- Provided feedback to peers to improve customer experience
Retirement Management Intern
Morgan Stanley
08.2017 - 06.2018
- Researched, generated, and qualified 100+ leads on a weekly basis
- Entered Prospects into in-house CRM System for business representative
- Problem Solved impromptu while capturing leads information
Education
Bachelor of Science - Business, Operations Management And Minoring, Accounting
DePaul University
Chicago, IL03.2018
Skills
- Microsoft Office Suite: Excel, PowerPoint, Word, SharePoint
- ERPs: QAD, Microsoft Dynamics Finance and Operations, Microsoft GP, Acumatica, Microsoft Dynamics Business Central
- Sales Skills: Customer Relationships, Business Development and Planning, Account Management, Goals and Performance, Client Campaigns, Prospecting and Cold Calling
Certification
Microsoft Certified: Dynamics 365 Supply Chain Functional Consultant Associate
Google Certified: Foundations of Project Management
Timeline
Account Executive
Logan Consulting
04.2022 - Current
ERP Implementation Consultant
07.2018 - 04.2022
Event Manager
Eshots Inc
08.2017 - 08.2018
Product Zone Specialist
Apple Inc
08.2017 - 08.2018
Retirement Management Intern
Morgan Stanley
08.2017 - 06.2018
Bachelor of Science - Business, Operations Management And Minoring, Accounting
DePaul University
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