Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Michael Archer

Spring Arbor,MI

Summary

Seasoned Small Business Owner with 20+ years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.

Overview

31
31
years of professional experience

Work History

Owner/Manager

Mortgage 1 Inc - Jackson
Jackson, MI
01.2012 - Current
  • Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Set pricing structures according to market analytics and emerging trends.
  • Developed and implemented successful sales strategies to meet business goals.
  • Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.

Manager/Senior Loan Officer

Flagstar Bank
Jackson, MI
04.1993 - 04.2012
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Facilitated training sessions for staff members on best practices for mortgage sales processes.
  • Identified areas where operational efficiencies could be improved through automation or outsourcing.
  • Established relationships with real estate agents, lenders, and other professionals in the industry.
  • Developed and implemented new strategies to increase mortgage sales.

Education

Bachelor of Arts - Business Management/Finance

Spring Arbor University
Spring Arbor, MI
05-1999

Skills

  • Administrative Oversight
  • Marketing tactics
  • Regulatory Compliance
  • Business Management

Affiliations

Currently a Spring Arbor Township Trustee as well as past chair of the Spring Arbor Planning Committee

Member of the Jackson Area Association of Realtors for past 30 years

Active member of The Arbor Church in Spring Arbor MI

Retired from the Army National Guard (15yrs), Served in the European Theater during operation Desert Storm 1991

Accomplishments

Consistent top residential mortgage producer for both Flagstar Bank and Mortgage 1 Inc

Timeline

Owner/Manager

Mortgage 1 Inc - Jackson
01.2012 - Current

Manager/Senior Loan Officer

Flagstar Bank
04.1993 - 04.2012

Bachelor of Arts - Business Management/Finance

Spring Arbor University

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Michael Archer