Jazlyn Garcia
Lee's Summit,MO
Summary
Experienced with tenant relations, property maintenance, and lease administration. Utilizes strong organizational skills and attention to detail to manage daily operations efficiently.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Roving Assistant Manager
Monarch Investment & Management
Kansas City, MO
03.2026 - Current
- Streamlined operational processes to enhance team productivity and service delivery.
- Mentored junior staff, fostering professional growth and improving team performance.
- Collaborated with cross-functional teams to implement strategic initiatives aligned with company goals.
- Analyzed market trends to inform investment strategies and optimize asset management decisions.
- Assisted in managing property maintenance requests, ensuring timely resolutions and tenant satisfaction.
- Coordinated tenant communications to address inquiries and resolve issues promptly.
- Conducted regular property inspections to maintain compliance with safety standards and improve overall conditions.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Streamlined rent collection processes, minimizing late payments through effective communication and follow-up strategies.
- Kept properties in compliance with local, state, and federal regulations.
- Rove to different properties when needed (includes all 12 sister properties)
Assistant Property Manager
Monarch Investment & Management
Kansas City, MO
07.2017 - Current
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Increased tenant satisfaction by promptly addressing maintenance requests and resolving issues efficiently.
- Kept accurate records of all resident and tenant correspondence.
- Provided excellent customer service by promptly responding to inquiries and addressing grievances; resulting in increased tenant retention rates.
- Showed apartments to potential tenants and answered questions regarding community.
- Served as point-of-contact between residents and building personnel thereby effectively managing daily concerns or inquiries.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Implemented new marketing strategies to attract prospective tenants and maintain high occupancy rates.
- Processed applications efficiently by conducting thorough background checks and verifying references to select qualified tenants.
- Reduced vacancy rates through targeted marketing efforts like hosting open houses and leveraging social media platforms.
- Assisted in the preparation of annual budgets, monitoring expenses to ensure financial goals were met.
Property Manager
Monarch Investment & Management
Kansas City, MO
12.2025 - 03.2026
- Oversaw daily operations of multiple properties, ensuring high standards of maintenance and tenant satisfaction.
- Developed and implemented efficient leasing strategies to increase occupancy rates across managed property.
- Coordinated property inspections and maintenance requests, enhancing response times and service quality.
- Established strong relationships with tenants, resolving conflicts effectively to maintain positive community environment.
- Analyzed market trends to inform rental pricing strategies, optimizing revenue generation for properties under management.
- Managed budgets and financial reporting for property portfolios, ensuring adherence to fiscal policies and regulations.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
Education
High School Diploma -
Lee's Summit North High School
Lees Summit 08-2015
Skills
- Yardi and CRM
- Strong communication skills
- Telephone and email etiquette
- Property tours and inspections
- Fair housing regulations
- Tenant relations
- Relationship building and rapport
- Leasing and sales
- Tenant issue resolution
- Unit inspection
- Rent collection
- Application process proficiency
- Showing and leasing of units
Accomplishments
- Achieved Butterfly award by completing leasing and renewal task with accuracy and efficiency.
- Earned MEPPS by always going above and beyond my job duties.
Timeline
Roving Assistant Manager
Monarch Investment & Management
03.2026 - Current
Property Manager
Monarch Investment & Management
12.2025 - 03.2026
Assistant Property Manager
Monarch Investment & Management
07.2017 - Current
High School Diploma -
Lee's Summit North High School