Michael Arnold
Norfolk,VA
Overview
1
1
Certification
7
7
years of professional experience
Work History
Host/ To-go Server
Longhorn Steakhouse
Virginia Beach, VA
05.2026 - Current
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating efficiency.
- Coordinated with kitchen and waitstaff for timely guest service.
- Trained new hosts on customer service standards and procedures.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Sales Associate
Under Armour, Inc
Norfolk, VA
09.2023 - Current
- Responsible for working with customers to find everything they need, keeping display tables neat and organized, processing apparels, keeping clothing racks filled.
Cook/Prep
Subway
Norfolk, VA
01.2020 - Current
A/V team member
Doulos for Christ
Norfolk, VA
04.2019 - Current
- I serve two roles on the audio/visual team which are on our IMac and on lights. On the imac, I'm responsible of making themes for each service to present on on our center screen and to download songs that will be needed for the day. On lights, I am to run a systems check to ensure the lights don't glitch out, causing a distraction for the audience. My job on lights is also to match them according to the theme for the month and to focus on the speaker.
Host
Bahama Breeze
Virginia Beach, VA
01.2026 - 05.2026
- Greeted and seated guests to ensure optimal dining experience.
- Managed reservation system to enhance table turnover efficiency.
- Collaborated with servers to facilitate smooth service flow during peak hours.
- Trained new hosts on customer service standards and restaurant operations.
Barista
Kung Fu Tea
Norfolk, VA
01.2024 - 05.2025
Shift Supervisor
Tealux cafe
Norfolk, VA
06.2021 - 05.2023
- Responsible for training new employees
- Making sure each shift runs smoothly
Education
High school diploma - undefined
Norview High School
06.2019
Skills
- Merchandising
- Cash Handling
- Sales
- Supervising Experience
- POS
- Customer service
Certification
- Driver's License
- July 2021 to September 2026
Timeline
Host/ To-go Server
Longhorn Steakhouse
05.2026 - Current
Host
Bahama Breeze
01.2026 - 05.2026
Barista
Kung Fu Tea
01.2024 - 05.2025
Sales Associate
Under Armour, Inc
09.2023 - Current
Shift Supervisor
Tealux cafe
06.2021 - 05.2023
Cook/Prep
Subway
01.2020 - Current
A/V team member
Doulos for Christ
04.2019 - Current
High school diploma - undefined
Norview High School