Michael Audo
Biloxi,MS
Summary
During my serving experience I've displayed server maintenance during restaurant hours and also showed exceptional leadership working as a server, I significantly enhanced dining experience at both Taste Italian kitchen, as well as at Tasty Tails Seafood House by training staff and streamlining operations. My expertise in guest service and work ethics ensured high customer satisfaction and operational efficiency, making me a valuable asset to any team seeking to elevate their service standards.
Overview
6
6
years of professional experience
Work History
Server Supervisor
Taste Italian Kitchen
Starkville, MISSISSIPPI
06.2023 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained new servers on proper food handling techniques.
- Provided ongoing support to servers while they are on the job.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Monitored dining room activities to ensure customer satisfaction.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Server
Tasty Tails Seafood Restaurant
Biloxi, MISSISSIPPI
02.2019 - 07.2022
- Trained new employees to perform duties.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Monitored dining room for cleanliness and proper set-up at all times.
- Informed customers of daily specials and signature menu items.
- Took orders from customers accurately and in a timely manner.
Education
High School Diploma -
Biloxi High School
Biloxi, MS05-2021
Skills
- Operating systems
- Virtualization technologies
- Hardware troubleshooting
- Training new employees
- Cleaning and sanitation
- Organization
- employee motivation
- Strong leadership
- Complaint handling
- Table management
Affiliations
- I enjoy running
- reading many nonfiction books/ mythological epics
- played in Biloxi High school varsity soccer
- Biloxi High School honor role 4 years
Accomplishments
- member of Key Cub (Historical Honor Society)
- member of National Honor Society
- member of Beta Club
Timeline
Server Supervisor
Taste Italian Kitchen
06.2023 - Current
Server
Tasty Tails Seafood Restaurant
02.2019 - 07.2022
High School Diploma -
Biloxi High School
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