Summary
Overview
Work History
Education
Skills
Certification
Timeline
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MICHAEL AUSDAL

N. Las Vegas,NV

Summary

Dynamic professional with a strong background in conflict resolution and customer service, honed as a Youth Baseball Umpire at Empire Sporting Events and Perfect Game. Motivated and enthusiastic with a diverse background. Employment background includes constant promotions to different positions in multiple states with increased responsibility in environments of high-volume stress.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Youth Baseball Umpire

Empire Sporting Events/Perfect Game
Las Vegas, NV
01.2025 - Current
  • Resolved disputes between coaches, players, and parents quickly and fairly.
  • Called balls, strikes, outs, and safe and out plays accurately.
  • Kept an accurate record of ejections from the field for misconduct.
  • Stayed current on updates to rules governing youth baseball leagues.
  • Adhered to league's policies on sportsmanship and conduct.
  • Filled out scorecards after each game with accuracy and attention to detail.

Receptionist

Paradise Exotics Distro
Albuquerque, NM
05.2022 - 04.2024
  • Greeted customers or registered cardholders and caregivers as they enter the dispensary.
  • Entered customer information accordingly and check the customer in.
  • Maintained customer or registered cardholder traffic flow, minimized wait times, and maximized sales and customer or registered cardholder satisfaction.
  • Maintained and organized the waiting room through daily upkeep and light cleaning.
  • Maintained knowledge of all medicine, products, and services provided, as well as Colorado state and local Denver laws.
  • Educated customers or registered cardholders and caregivers on consumption options and methods, strain information, medicinal effectiveness for specific ailments, and cultivation methods. Provided educational materials and resources for customers or registered cardholders and caregivers as needed.
  • Monitored cameras in order to detect threats prior to entry into the building and increase the field of view. Checked identification cards for all persons entering the building to ensure valid identification.

Recreation Assistant

US Army Installation Management Command MWR
Fort Carson, CO
04.2015 - 01.2020
  • Helped run a clean, friendly, and well-maintained club and executed the team members' basics of being on time and complying with the dress code.
  • Member and Guest Check-in Compliance.
  • Greeted all incoming members and guests.
  • Answered all incoming inquiries and obtained appropriate information to direct/transfer calls/guests.
  • Handled member service issues including Personal Training, guests, Lost and found, new membership cards, change of address, EFT setup or change, and questions regarding billings and payments.
  • Recorded lost and found items on the Lost and Found Property Log and secured items per policy.
  • Performed general cleaning duties including hourly locker room checks at a patron usage facility; circulated among patrons to ensure service was satisfactory; received and resolved customer complaints; provided information and general instructions on the use of equipment, facilities, and machinery.
  • Planned recreational activities and arranged support for special events, social activities, tournaments, and related functions.

Off Highway Vehicle

U.S. Forest Service
Idyllwild, CA
12.2011 - 04.2015
  • Provided Off-Highway Vehicle (OHV) recreation support in a Ranger District, performing a variety of tasks in support of the district's recreation program.
  • Compliance check patrols with 4x4 trucks or ATVs.
  • Forest Protection Officer enforcement, wrote violation citations & reporting to dispatch for incident reports.
  • Also worked with local law enforcement officers & special agents.
  • Managed district's intensive used recreation areas with ATV, UTV, and dirt bike day use sites (both developed and dispersed).
  • OHV staging areas and trailheads and/or recreation residences.
  • Performed a variety of technical work in support of the recreation program.
  • Warehouse support during wildlife fires.
  • Wrote up reports & managed program budget & spending.
  • Installed new signs, fencing and work centers.

Forestry Technician, Recreation/Archaeological Interpreter

U.S. Forest Service
Medicine Wheel, WY
05.2007 - 11.2011
  • Assured recreation and archaeological sites and areas and maintained in accordance with operation and maintenance plans.
  • Scheduled daily activities and established maintenance plans.
  • Reported on conditions and use of sites and areas.
  • Served as inspector for archaeological site area cleanup and/or maintenance contracts.
  • Provided detailed information about recreation opportunities and archeological facts to visitors and explained USDA Forest Service rules and regulations.
  • Provided information on resource management practices, regulations, and current conditions.
  • Collected, compiled, and summarized information for recreation data management systems.

Combat Engineer

U.S. Army
Bamberg, Germany
08.2003 - 01.2007
  • Provided combat effectiveness to a maneuver force by accomplishing mobility, and limited counter mobility, limited survivability and general engineering task.
  • Constructed fighting positions, for individuals and weapons, constructed fixed and floating bridges, constructed obstacles and defensive positions, placed and detonated explosives, conducted obstacle breaching operations, conducted assault river crossing and urban operations.
  • Executed target demolition, prepared and installed firing systems for demolition and explosives, detected mines by visual means or by using a mine detector, conducted route clearance operations.

Cart Attendant and Produce Clerk

Albertsons Grocery
Cheyenne, WY
03.2000 - 08.2003
  • Stocked fresh fruit and vegetable displays, inspected produce for damage and helped customers find specific types of produce.
  • Ensured the produce section remained clean and orderly during store hours.

Education

Some College (No Degree) - Law Enforcement

Forest Protection Officer School
San Bernardino, CA
10-2012

Associate of Science - Outdoor Education Recreation Management

Northwest College
Powell, WY
12-2010

High School Diploma -

East High School
Cheyenne, WY
06-2002

Skills

  • Conflict resolution
  • Game/Time management
  • Customer service
  • Effective communication
  • Problem solving
  • Safety compliance
  • Punctuality
  • Sportsmanship
  • Microsoft office
  • Teamwork and collaboration

Certification

  • Secret Security Clearance
  • Sailing Certified
  • First Aid, CPR and AED
  • High Ropes Course Facilitator and Climbing guide
  • Boat Operator
  • Security Officer
  • Fire Safety Professional
  • Paleoanthropology Field School
  • USSSA Umpire

Timeline

Youth Baseball Umpire

Empire Sporting Events/Perfect Game
01.2025 - Current

Receptionist

Paradise Exotics Distro
05.2022 - 04.2024

Recreation Assistant

US Army Installation Management Command MWR
04.2015 - 01.2020

Off Highway Vehicle

U.S. Forest Service
12.2011 - 04.2015

Forestry Technician, Recreation/Archaeological Interpreter

U.S. Forest Service
05.2007 - 11.2011

Combat Engineer

U.S. Army
08.2003 - 01.2007

Cart Attendant and Produce Clerk

Albertsons Grocery
03.2000 - 08.2003

Some College (No Degree) - Law Enforcement

Forest Protection Officer School

Associate of Science - Outdoor Education Recreation Management

Northwest College

High School Diploma -

East High School

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