Michael Azad

Work History

Driver

Jitsu Driver

07.2023 - Current

Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.

Cashier/Produce/Bakery

Safeway.com

02.2022 - 09.2024

Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Answered questions about store policies and addressed customer concerns.

Sales Manager

A2Z Electronics INC

05.1991 - 07.2019

Handled customer relations issues, enabling quick resolution, and client satisfaction.
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Attended industry events and conventions to expain sales opportunities.
Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Conducted comprehensive market research to identify new opportunities and trends.
Spearheaded launch of new products, conducting market research and guiding development team on customer needs.
Streamlined sales processes for efficiency, adopting new CRM tools and technologies.
Managed accounts to retain existing relationships and grow share of business.
Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

Overview

Work History

Driver

Cashier/Produce/Bakery

Sales Manager

Education

Associates - Sociology

Diploma - Academic

Skills

Timeline

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