Detail-oriented professional with strong mobile app proficiency and a solid work ethic. Experienced in streamlining processes and enhancing customer experiences to drive satisfaction and efficiency.
Overview
9
9
years of professional experience
Work History
Instacart Shopper
Instacart
Houston, TX
01.2020 - Current
Streamlined order fulfillment process to enhance delivery efficiency.
Navigated store layouts effectively to optimize item selection and minimize shopping time.
Communicated with customers to ensure understanding of preferences and special requests.
Maintained accurate inventory records, reducing discrepancies during order processing.
Front End Supervisor
CVS Pharmacy
Richmond, TX
12.2023 - 05.2024
Conducted regular audits to maintain store safety and cleanliness standards consistently.
Fostered a collaborative environment by promoting teamwork and open communication among staff.
Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
Front End Supervisor
Walmart
Richmond, TX
12.2019 - 03.2024
Supervised daily operations, ensuring compliance with company policies and standards.
Trained and mentored new associates to enhance team performance and productivity.
Managed inventory levels, optimizing stock availability for customer satisfaction.
Implemented process improvements that increased operational efficiency across departments.
Monitored sales data to identify trends, driving strategic decisions for merchandise placement.
Coordinated scheduling and staffing to meet peak demand periods effectively.
Bagger
Randalls
Houston, TX
07.2018 - 12.2018
Assisted customers with bagging groceries efficiently and accurately.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Collaborated with team members to ensure smooth store operations during peak hours.
Cashier
Home Depot
Houston, TX
07.2017 - 05.2018
Processed customer transactions accurately and efficiently at checkout.
Assisted customers with product inquiries and provided recommendations.
Maintained cleanliness and organization of checkout area to enhance customer experience.
Handled cash, credit, and returns while adhering to company policies.
Education
Associate of Science - Computer Information Systems
Houston Community College
Houston, TX
05-2026
Skills
Mobile app proficiency
Reading comprehension
Strong work ethic
Product picking
Timeline
Front End Supervisor
CVS Pharmacy
12.2023 - 05.2024
Instacart Shopper
Instacart
01.2020 - Current
Front End Supervisor
Walmart
12.2019 - 03.2024
Bagger
Randalls
07.2018 - 12.2018
Cashier
Home Depot
07.2017 - 05.2018
Associate of Science - Computer Information Systems