Michael Babin
Marion,MA
Summary
Flexible hard worker ready to learn and contribute to team success.
Overview
31
31
years of professional experience
Work History
Service Manager
McLaughlin Chevrolet
04.2013 - Current
- Managed daily operations of service department, enhancing customer satisfaction.
- Trained and mentored service staff on best practices, improving service delivery.
- Coordinated service schedules to streamline workflow and allocate resources effectively.
- Submit warranty claims to General Motors
Service Advisor
Desantis Chevrolet
Brockton, Massachusetts
03.2006 - 04.2013
- Assisted customers with service inquiries and appointment scheduling.
- Explained vehicle maintenance needs to customers clearly and effectively.
- Coordinated service schedules with technicians for timely repairs.
Service Advisor
Robertson GMC
Wareham, Massachusetts
02.1996 - 09.2005
- Explained vehicle maintenance needs to customers clearly and effectively.
- Coordinated service schedules with technicians for timely repairs.
- Assisted customers with service inquiries and appointment scheduling.
Education
Plymouth Carver High School
Plymouth, MASome College (No Degree) - Business
Cape Cod Community College
West Barnstable, MASkills
- Service department management
- Customer relationship management
- Staff training
- Resource allocation
- Warranty processing
Timeline
Service Manager
McLaughlin Chevrolet
04.2013 - Current
Service Advisor
Desantis Chevrolet
03.2006 - 04.2013
Service Advisor
Robertson GMC
02.1996 - 09.2005
Plymouth Carver High School
Some College (No Degree) - Business
Cape Cod Community College