Michael Backlinder

• Oversaw the development of innovative products or services, positioning the company as an industry leader.
• Streamlined internal communications channels, enhancing information sharing between departments and promoting timely decision-making processes across the organization.
• Drove revenue growth by identifying untapped market opportunities and developing targeted sales strategies.
• Consistently exceeded sales targets by motivating and coaching a high-performing sales team using effective performance management techniques.

Worked as a freelance chef for: commercial shoots, video shoot, still fashion shoots and movies doing in between meal bites and snacks for clients and agency.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.

• Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
• Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
• Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
• Carefully interviewed, selected, trained, and supervised staff.

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.

• Enhanced guest satisfaction by implementing personalized services and addressing individual needs.
• Championed sustainable practices throughout resort operations to minimize environmental impact and enhance eco-friendly reputation.
• Negotiated contracts with suppliers effectively, securing competitive pricing on products and services required for resort operations.
• Conducted market research to identify emerging trends and adapt the resort''s offerings accordingly.

• Closed out cash register and prepared cashier report at close of business.
• Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
• Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
• Mentored and trained staff members to ensure exceptional customer service standards.

• Maximized dining experience by designing an inviting atmosphere through thoughtful interior design choices and menu selections.
• Collaborated with local community organizations on various initiatives to boost brand visibility while giving back to the community.
• Cultivated a loyal customer base by consistently delivering exceptional dining experiences that exceeded expectations.
• Expanded catering services for private events resulting in increased revenue streams from off-site offerings.