Michael Baionno
Business Management
Honey Brook,PA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business.
- Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Motivated business professional with excellent marketing, customer service and facility oversight skills and more than 17 years of experience.
- Created numerous creative marketing approaches, particularly on Facebook, that brought in extremely high levels of engagement per post. In turn, allowing our customer base to participate in word of mouth marketing, driving our sales significantly.
- Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Motivated business professional bringing 17 years of entrepreneurial experience.
Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
- Hardworking employee enthusiastic about learning various fields of business inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Owner/Operator
Just Mom's
Honey Brook, PA
04.2006 - Current
- Managed day-to-day business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Established foundational processes for business operations.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Conducted target market research to discover customer needs and analyze competitor trends.
- Used Marketing skills to gain a following of over 7000 on FaceBook and had a very large engagement with each post.
- Put together realistic budgets based upon costs and fees for successfully operating business.
Education
Bachelor of Science - Marketing
West Chester University of Pennsylvania
West Chester, PA 09.2006 - 12.2011
Skills
Marketing
Client Service
Project Management
Relationship building
Staff Management
Business planning
Business Development
Business launch
Business administration
Marketing and advertising
Operations oversight
Sales negotiation
Staffing
Timeline
Bachelor of Science - Marketing
West Chester University of Pennsylvania
09.2006 - 12.2011
Owner/Operator
Just Mom's
04.2006 - Current